Position- Branch Head- Retail Banking-(Banking Exp Must)

Grade- Senior Manager, AVP, VP.

Exp- 7 to 16 yrs

Job Role & Responsibilities- Branch Leader

- Upkeep of the Branch and ATM

- Profit and Loss and Balance Sheet Management

- Tracking and monitoring daily productivity and book movement of the branch

- Ensure Branch headcount budget to be maintained

- Ensure Role clarity of employees in the branch

- Ensure that the BEST template is fully updated

- Comply with Bank's policies and processes

- Thorough knowledge of daily banking operations and products and services

- Timely communication of relevant information to the Branch employees for the smooth functioning of the Branch

- Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns

- Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the branch and for various product and services

- Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards

- Ensure safety and security of bank's and customer's assets

- Ensure Audit related deliverables both internal and external are met as per the prescribed norms

- Ensure timely submission of MIS reports

Key Performance Indicators

- % of Business achievement vs. Targets (across products)

- Rating of cluster in health report published by OSD

- % attrition of manpower

- # of frauds / customer complaints in cluster

- % employees certified as per mandate by management

Desired Candidate Profile

Education:

(UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)

Qualifications:

- Graduate/Post Graduate or MBA from a recognized university/premium business schools

- AMFI/NCFM/IRDA certifications will be an added advantage

Experience:

- Graduate/Postgraduate with 6-12 years of relevant experience in operations, client servicing or sales role.

- Knowledge of core banking systems and processes will be an added advantage.

Essential Competencies & Skills

- Strong written and verbal communication skills

- Fully conversant with MS Office

- Excellent networking & interpersonal skills

- Strong Decision making ability

- Ability to manage complex client situations

- Sensitive to issues of confidentially and compliance

- Strong sense of accountability and self-initiative

- Openness to work in flexi hours

- Awareness on global and financial sectors

- Market knowledge of - Retail Banking

Salary Range: 10 - 16 LPA

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