Branch Head/Branch Manager - Cab Rental

Job Description/Key Deliverables

- Profit Centre Management

- To build and groom team to run radio taxis services in the city

- To manage all branch functional deliverable with respect to People management & Operational Efficiencies - including Fleet management, Subscriber management & Franchise Management

- Establish enduring relationships with Customers - corporate & retail and enable a high degree of Visibility and credibility for the MERU Plus brand. Ensure adherence to Customer service policy so as to ensure high satisfaction from the fleet services

- To set up processes and systems to enhance operational efficiencies including development of Relevant MIS. Ensure fleet quality by regular technical & non technical quality audit.

- Establish Service Level Agreements which would include-Standards to ensure car quality & service delivery as laid down in the company policies.

- To establish a Vendor emplacement process , training & orientation plan for Vendors & DSE as per the deployment specifications for the city & ensure effective implementation, also periodic refresher training, Corrective Training

- To continuously have a bench of new vendors & DSE through Feet on Street activities and events like road shows and vendor meets.

- To grow business in the city by adding more cars and new consumers

- To manage staffing, performance management and retention strategies for employee in the location.

- Liaison with Govt. and other relevant agencies for smooth functioning of the business

Interested, kindly share your CV with current CTC, expected CTC and notice period

Chandni verma
022 65005111
ERP corporation Pvt. Ltd.