Branch Business Leader - Bank

- Upkeep of the Branch and ATM

- Profit & Loss and Balance Sheet Management of the branch

- Tracking and monitoring daily productivity and book movement of the branch

- Liability generation & New Business development (CASA acquisition)

- Cross Sell of various Third party products and Asset products

- Maintaining & deepening relationship with HNI customers

- Ensure Branch headcount budget are on-board

- Effective Team Management and building Team Spirit

- Learning & skill development of the team

- Ensure Role clarity to employees in the branch and manage attrition

- Ensure that the BEST template is fully updated

- Ensure that BELT is conducted on timely basis

- Comply with Bank's policies and processes

- Conduct customer engagement programs and marketing events.

- Drive Employee Engagement activities in the branch

- Thorough knowledge of daily banking operations and products and services

- Timely communication of relevant information to the Branch employees for the smooth functioning of the Branch

- Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns

- Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the branch and for various product and services

- Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards

- Ensure safety and security of Bank and customer's assets

- Ensure Audit related deliverables both internal and external are met as per the prescribed norms

- Ensure timely submission of MIS reports

- 100% allocation of Service RM codes and quarterly review.

- Training of KYC/AML on a monthly basis.

- Proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval.

Key Skills:

Strong written and verbal communication skills

Fully conversant with MS Office

Excellent networking & interpersonal skills

Strong Decision making ability

Ability to manage complex client situations

Sensitive to issues of confidentially and compliance

Strong sense of accountability and self-initiative

Good Market knowledge of - Retail Banking- or - Consumer Banking- or Branch Banking-

Good knowledge of regulatory guidelines