JOB DESCRIPTION - Billing Functional Architect

Qualification

BE/B.Tech/ME/M.Tech/MCA or equivalent in Electronics, Instrumentation, Telecommunication, Electrical & Electronics, Computer Science or acceptable combination.

A total of 10-15 year experience working with a medium to large sized program/project. 2-3 year experience working as Solution Designer/Solution Architect is required

Good overall system knowledge of the BSS Infrastructure of a Communications Service Provider

Good overall knowledge of the Telecom Business Processes in Revenue Management domain

A good understanding of TM Forum Frameworks; eTOM, SID, TAM (Certification in eTOM, COTs tool preferred)

TRAVEL: Ability to accommodate travel including extended stays on customer sites when necessary

Technical Skills

Excellent knowledge of Order to Bill Process

Strong experience across revenue management functions including mediation, rating, billing, payment and collection and revenue assurance.

Strong experience in Singleview CE/CB, Perl, Unix, Tuxedo, SQL, Webservice integration, SV upgrade and Vertex as billing Architect

Working experience in at-least one BSS/Billing transformation project involving following components

Customer Management, Online Charging & Balance Management

Rating, Billing, Invoicing, IDT

Discounts and Adjustments, Taxes, Accounting and GL

Singleview Scheduler

Experience in different kind of projects including application development, maintenance, production support, system integration, migration and reengineering

Experience in the performance monitoring tools

Strong estimation skills

Good understanding of Mediation. wholesale billing in CSG Intermediate and Interconnect is preferred

Knowledge of Real Time Charging Systems and experience in Intelligent Network.

Core Competencies

Ability to gain customer confidence through subject matter expertise that includes ability to discuss solution strengths, weaknesses, possible out-of-the box alternatives to meet customer business needs

Customer focused by being responsive, having a sense of urgency and empathy, in an effort to develop the relationship with the customer's IT & business teams.

Strong problem solving skills and analytical ability.

Ability to work under stressful situations, meet tight deadlines and deliver services with high quality.

Ability to lead and motivate others and work in a team environment.

Excellent communication skills in order to be able to participate and drive customer meetings.

Adaptability, positive minded, strong interpersonal communications and negotiation skills.

Managing work and time by finding and taking advantage of available resources to complete work efficiently (leveraging resources). Being able to work with multiple, time critical priorities.

Quality conscious, finding a balance between speed and quality of work, based on business realities.

Taking initiative, responsibility, accountability, going beyond the need, Innovation, Out of the Box ideas

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