Position: BDE/Sr.BDE - Corporate Sales

Location: Bangalore

No. of positions open: 5

Requisites:

- Candidate should have a two-wheeler.

- Candidate must have experience of atleast 6 months in Corporate Sales (Any industry).

- Candidate must have good communication skills

Function - International Sales

Role - BD / Sr. BD - Itntl Sales

Reports To - AM - Intntl Sales

Basic Purpose of the Role

The basic purpose of this role is to ensure the implementation of the sales and marketing strategy at the ground level as directed by the assistant manager and to meet the defined sales targets

Role Responsibilities: Financial Perspective

Achieve the Decided Sales Targets

- Meet the sales target set by the division

Role Responsibilities: Customer Perspective

- Ensure Exceptional Customer Service and Account Maintenance

- Ensure timely follow up with the customers to ensure retention

- Attend to customer complaints immediately and try resolving them on priority basis

- Ensure prompt follow up on customer enquiry and leads generated

- Promote the entire range of products and service offerings

Role Responsibilities: Internal Process Perspective

- Maintain Updated Sales Records

- Ensure timely maintenance of reports and feedback on status arising out of received leads

- Adhere to Internal Process in the Sales Department

- Ensure return of unsold SIM cards within 24 hours to inventory

- Ensure provision of documents to support sales

- Use the MBS (Matrix Billing Systems) to generate relevant data that can address customer queries related to incorrect billing, billing cycles etc.

- Generate Point of Sale (POS) Reports

- Partner and Assist in the Marketing Activities of the Division

- Coordinate the various marketing events/road shows with other BDEs, Assistant Manager and the Marketing Department

Role Responsibilities: Learning & Development Perspective

- Enhance and Improve Product Knowledge

- Acquire complete/in-depth product knowledge of all products and services

- Develop knowledge of competitor products and be aware of offerings

Measurable Deliverables (KRAs) % achievement of the sales target as per defined targets

Conversion ratio : Actual conversions achieved out the prospective targets approached.

% of revenues from new business

% of retention of corporate customers

Reportees - None

Education - Graduate. - Preferably MBA

Experience - 6 months+

Functional Skills

- Flair for sales, knowledge of market & product

- Ability to perform need analysis and ensure proper customer targeting

- Ability to identify influencers and decision makers

- Basic MS Office skills, basic knowledge about industry & industry dynamics and basic General Knowledge

Behavioral Skills

- Aggressive.

- Influencing, negotiation, ability to build rapport with customer

- Proactive.

- Good communication skills

Key Interactions

(Internal)

Stocks-Stockist & Pickup (reverse logistics) : To properly manage inventory

Billing : To address customer issues related to status of payment, wrong billing etc.

Customer Care: To resolve of network issues and escalation of unresolved customer complaints

Collections : To check on customer issues as and when needed

Key Interactions (External)

Customers : To target conversions, ensure follow ups, collect references , look for tie ups etc

Channels like travel agencies & student consultants - To collect contact information and other details about prospective customers

Please mention your current and expected CTC along with notice period while submitting the resume.

Please send your resume to gunjan@vivoindia.in