Axis Securities - Head - IT Application

Job Description:

We are looking for an experienced candidate from the broking markets - IT.

JOB ROLE:

Ensuring existing applications (core trading and non-core) are working as per internal customers requirements and needs (BAU).

Ensuring applications architecture is best suited for company's needs in terms of offering quality service in cost and time efficient ways.

Ensuring that the business solutions are geared to be - future ready- from company's business objectives perspective

Ensuring and managing agreed SLA's are met by the L1, L2 application support team.

Managing and improving the call center IT operations.

Interacting with Vendors for fixing of issues related to UAT and production environments.

Streamlining processes for IT operations and support.

Ensuring management of IT risks related to applications through proper control governance.

Proactively Manage risks associated with IT operations/services.

Review and monitoring of SLA for different vendors and ensure high uptime of IT applications.

Streamlining processes for IT operations and support.

Providing expert technical assistance during new solution evaluations and implementations.