AXA Business Services - Manager - MIS

Position Brief & Process Summary

- Responsible for managing end to end Financials for one of the COE in AXA BS

- MI - Quality (Process Excellence)-Work involves preparing reports-presentations and governance pack for Management review and analysis.

- Reports prepared pertaining to KPI- s-Headcount-Billing-Revenue-Budgets-forecasting etc for the CoE.

Key Accountabilities:

- Prepare and analyze the financial budgets for one of the COE in AXA BS

- Work on pricing at the entity level

- Work with Finance team on analyzing monthly variances on Financials and address queries from business

- Measure and track productivity on an ongoing basis

- Work on RFPs as and when received

- Overall control on billing to ensure timeliness and control

- Track the receivables

- Design and implement a robust service reporting and management information system for Operations

- Ensure timely and accurate roll out of KPI and ad-hoc reports governance packs etc.

- Identify & Implement Best Practice procedures

- Support automation of report generation thereby making monthly/quarterly reports easily available.

- Coordinate with process managers for timely completion of KPI and other ad-hoc reports.

Qualifications

- Commerce graduate from a recognized university.

Specific position related experience

- Graduate / post-graduate degree in accounting / finance required.

- 2 - 3 years of experience in service reporting in a MI function in a SSC.

- Strong accounting skills.

- Excellent Presentation and Analytical skills.

- Understands clients' needs and concerns-responds promptly and effectively to client needs.

- Analytical Thinking and Decisive Judgment - analyzing issues and problems systematically.

- Exposure to building reports using software tools (Ex. Access etc).

- Excellent knowledge of MS Office applications required especially MS PowerPoint-Excel and Word with knowledge of how automated reporting tools function in a finance environment.

- Fluency in English - speaking-reading and writing.

Specific Knowledge required

- Exposure to building reports

- Excellent knowledge of MS Office applications required especially MS PowerPoint-Excel and Word with knowledge of how automated reporting tools function in a finance environment.

Competency

- Client Focus.

- Results Orientation.

- Share to Succeed.

- Living Through AXA values.

- Change Mindset.

- People Development.

- Team Leadership.

- Strategic Vision.