HR at AXA Business Services
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AXA Business Services - Assistant Manager - Operational Excellence (6-12 yrs)
AXA BS is Hiring for Assistant Manager - Operational Excellence || Pune & Blr Location
Key Accountabilities -
- Overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of projects
- Execute on various initiatives to create awareness on continuous improvement tools & techniques.
- Work closely with project teams and impart training to drive rigor in projects as needed.
- Provide MI/project documentation or storyboards as needed.
- Plan projects & monitor its overall progress
- Ensure project delivers against business objectives
- Engage with Ops Leadership for project support / addressing roadblocks/Ensuring rigor
- Facilitate review meetings (vertical specific engagement) with Key Stakeholders. Follow up & support on the closure of action items identified in such discussions
- Co-Own efficiency targets with Ops.
- Build Continuous Improvement Culture through various quality initiatives
- Drive ISO initiative by conducting Reassessment and scheduled audits
Specific knowledge required :
- Processes running over an IT system / ERP system
- High-level understanding of risk & controls/compliance
- Process improvement techniques viz. lean six sigma, ISO 9001 etc Black-belt certification is Mandatory.
- Project management/PowerPoint and presentation skills
- Strong stakeholder management skills.
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