AVP/VP - Transitions - BPO

Scouting for a seasoned professional for one of the most prestigious BPO/BPM client having the following responsibilities;

Incumbent would act as a coach and trusted advisor for the clients in migration journey and sales cycle.

- Manage RFP responses and front end client interactions and discussions in sales stage

- Bring in external perspective and evolving practices in project management, change management as it impacts migration and risk management. Manage in-bound transition activities on all strategic programs

- Initiate and mobilize the transition project teams across service delivery, operations and enabling functions

- Conduct detailed transition planning in accordance with defined service go-live commitments. Establish and manage relationships with customer business and project stakeholders.

- Ensure Transition deliverables are prepared in accordance with the aligned methodology, with high level of quality, timeliness and within budget

- Manage and motivate the transition team for desired levels of performance and deliverable quality

- Would be reporting transition progress at defined intervals to Management teams ( Client and Internal ) for effective governance and timely issue resolution