Executive Search Firm at Skylark Consulting Services
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AVP/VP - Quality & Change Leader - BPO (10-15 yrs)
Note: Please apply if you are MBB certified and have experience in Mortgage or Retail Banking/Consumer Banking or Commercial Banking
- We are working on a senior position (Head - Quality & Change) for a leading BPO client based out of Pune with 10-15 years of experience.
- This person will be responsible for driving quality initiatives across the Globe and would be SPOC for all locations.
- All quality teams (~80-100) people will be reporting into this role
- This person should have high experience in Strategic consulting (Strategic Quality & Transactional Quality both)
- Would be responsible for driving cultural change, metric management & other quality initiatives.
Please call at 9650079944
Skylark Team
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