AVP/VP - Analytics Lead - BPO/BFSI

eFuture IT and Management Services Pvt ltd, Pune are into leadership hiring.

JD: Analytics Lead (AVP/VP) BPO Global Services, Pune .

Role Purpose

- Analytics & Consulting on large data-based projects across Marketing & Risk for businesses.

- Develop Marketing programs, lead Operations, conduct Planning and deliver profitable initiatives.

- Extensive hands on experience in advanced Analytics & BI tools and in Client Service Management

Key Competencies:

- Strategic and Financial Planning

- Merger and Acquisition Integration

- New Business Development

- Leading Change

- Outsourcing and off shoring

- Strategic Positioning

- Technology Infrastructure

- Building Shareholders Value

- Market Analysis

Roles and Responsibilities but not limited to:

- Lead Marketing analytics efforts for driving Credit card spends, Product design, Pricing and Digital initiatives in Marketing and provide insights into Marketing Programs, strategy & planning for a leading Indian Credit Card business.

- Develop complex customer segmentation models, scorecards, and implement high ROI marketing programs.

- Liaise across functions and conduct Business planning exercise, Customer analysis, and drive Activation, Retention & Complaints management programs.

- Implemented Marketing Analytics infra and Campaign management platform - first ever in the organization.

- Responsible for shared Revenue growth, P&L, Marketing offers and Customer satisfaction

Megha R.
Principal Consultant
D: +91 8087736556
O: +91 20 41204659
F: +91 20 41204659
www.efutureservices.com