AVP - R2R Operations - CA - BPO (10-18 yrs)
Hiring for a leading BPO.
ONLY CA's may apply.
Requirements
- Excellent communication - verbal and written
- Strong Presentation skills
- Influencing skills
- Creative thinking/innovative mind-set/solution orientation
- Strong People Management skills
- Customer Centricity
- Minimum of 7 years post qualification experience in a statutory reporting Accountant role
- Experience of technical accounting within PLC or large & complex business
- Hands on experience of being the primary account holder with external auditors
- Awareness of SOX & FCF Compliance background
- Stakeholder management experience
- Handling large teams and their management experience
- Judgement
- Personal effectiveness
- IFRS experience - Desirable
- UK GAAP / Sweden GAAP as applicable to role
Essential
- CA with 10 years in the R2R domain
- Prior Operations experience in the BPO Industry
- Experience in leading large teams
Desirable
- Involvement in Six Sigma initiatives and projects
- Transitions experience
Major responsiblity:
- Flawless execution on Operational deliverables through a robust operational and controls/compliance framework
- Drive lean/six sigma, best practices framework, case studies, benchmarking for making processes more efficient and effective
- Actively engage with customers to understand and address customer pain points
- Provide direction and coaching to the operations team for delivery of goals, promote a learning culture and build a strong team
- Align to customer goals and deliver on commitments consistently
- Ability to foresee risks, be proactive and predictive while developing mitigation plans
- Ability to build impactful customer relationship
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