Role :  Quality Assurance is a key requirement of Insurance Operations. Maintaining quality of all service deliverables is important for the services being rendered for the client.   - This role would require the individual to be responsible for the delivery of Quality function (transactional quality & process excellence).   JOB RESPONSIBILITIES :  - Establish, track and report on process/ productivity metrics / efficiencies to deliver and exceed on SLA / business expectations  - Partner with Operations to jointly identify, prioritize and weed out operational issues / process defects leading to improvement / enhancement in quality / productivity   - Responsible for outlining the strategy and executables for QA function   - Partner with relevant teams to identify process gaps and work to eliminate these gaps through use of quality and process improvement tools (new business set up and steady state processes)  - Assist and support other productivity enhancement measures that may be undertaken by other departments through appropriate deployment of trained six sigma / quality resources to guide and steer such initiatives  - Build a strong quality function with a strong team capable of delivering on quality requirements  ROLE/DEMANDS :  - Must be a Master Black Belt ( MBB )  - Strong industry exposure to Insurance Property & Casualty  - Should have experience of setting up / managing Quality / Process Enhancement function   - Strong analytical, quality and execution orientation  - Must have exposure to the various sampling methodologies for transactional quality audits  - You will be deploying solutions to help business eradicate transactional errors  - Work with the training team to deploy corrective action plans  - You will be required to conduct periodic time and motion and FTE validation exercises for all the operations processes  - Must be capable of articulating quality agenda, evolving quality mindset in team and rallying team along to drive the quality mindset culture across the organization  - Understanding Business requirements & liaison with the client team for delivery of Quality solutions   - You will define, design and implement process improvements by identifying opportunities to provide benefits to the client organization  - Work closely with the operations and process enhancements (Lean six sigma team) to identify opportunities for improving processes  QUALIFICATIONS :  - Certified MBB  - 12+ years of Insurance P&C experience  - 5+ years of managing quality / process improvement function  - Hands on experience in implementation of transaction quality function  - Quick learner with ability to adapt to changing environment.  - Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, subject matter experts and vendor resources.  - Six sigma Black belt certified with completed projects (desirable)  - Strong customer service orientation  - Ability to work in a team environment  - Should have been a part of process improvement initiatives (preferably lead)

Delhi NCR

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AVP - Quality Assurance - Master Black Belt - Insurance P&C 

AVP - Quality Assurance - Master Black Belt - Insurance P&C  ,Job Description for AVP - Quality Assurance - Master Black Belt - Insurance P&C  in HuQuo in  Delhi NCR Others for (12-18) years of experience. Apply Now!

Job Description for AVP - Quality Assurance - Master Black Belt - Insurance P&C  in HuQuo in  Delhi NCR Others for (12-18) years of experience. Apply Now!