Company: Leading Banking KPO

Location: Hyderabad/Bangalore

Designation: Process Consultant (AVP)

Certification: Black Belt Certified

Experience: 8 - 12 Years

Qualifications
Typically qualifications would include an undergraduate or postgraduate degree in Engineering, Science, Business Administration or a related field. MBA would be a plus

Leadership capabilities

- Navigating – understanding and translating Change Delivery strategy into own team and aligning directions accordingly

- Aspiring – being ambitious about providing the highest standards of delivery and embedding them in the team

- Driving – setting stretching goals for self and team and delivering them with courage and tenacity

- Mobilising – authentically engaging with team, colleagues and business partners to deliver at pace
- Sustaining- making considered decisions that protect and enhance values, reputation and business

Experience

- 5-10 years of experience in re-engineering / designing / improving / managing business processes

- Proven track record as an outstanding internal or external consultant (change management or business transformation) with skills related to managing large and complex projects, consulting engagements, business, technology or operations

- Overall financial services industry knowledge and familiarity with functioning of one or more Business areas / Global functions combined with a strong understanding of relevant Banking operational practices

- Exposure to Target Business and Operating Models and transformation business case (bottom-up & to-down)

- Understands how technology adds value to the business and to the end customer

- Experience in working on Global or Regional projects with multiple stakeholders will be an advantage

- This is a critical role. The role holder is expected to be a high performer and high potential resource

Skills

· Demonstrating in-depth and up-to-date knowledge of process management systems, quality improvement, and other methodologies, tools and techniques such as Six Sigma and Lean. Black belt certification highly preferred.

- Strong conceptual skills (business models, organizational design) and analytical skills (business performance, market & competitive dynamics) to craft, execute, and oversee hypothesis-driven analysis

- Ability to bring analytical rigor and structure to poorly-defined problems

- Demonstrated ability to rapidly build relationships with key stakeholders, working across cultures and in matrix organisational structures

- Successful change management and staff management. Strong facilitative leadership, communication and influencing ability.

- Proven ability of innovativeness and challenging the status quo.

- Ability to form effective relationships and achieve influence at senior level in the organisation.

- Financial acumen: develop business case, ability to budget, track and control project expenditure

- Strong facilitation and sound leadership skills

- Negotiation, influence, mediation and conflict management skills

Excellent English written & verbal communication skills, other languages an advantage

Request candidates to share CV on vaishali.shenoy@genxsis.net/ call on 8888811730