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Team Lead at People Prime Worldwide
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AVP - Operations - BPO (10-15 yrs)
One of our leading client in Hyderabad is looking for AVP role with strong work experience in BPO Operations.
Job Details :
Designation : AVP - BPO Operations
Experience : 10 - 14 yrs.
Skillset : Strong in People management role and any Voice and non voice operations
Location : Hyderabad
Job Description:
- Expert level in org. wide-initiatives that deliver direct business impact.
- Strategizing and program managing
- Management skills are required for this position.
- Quality initiative skill - Six Sigma defect reduction techniques, BCP - Business continuity expertise skills.
- Extensive relevant operations (preferably including fraud) industry Experience
- Proven experience across the domain of Risk Management & Fraud Clear understanding of phishing, malware, active content, social engineering, mule networks, fraud detection, fraud workflow tools, etc. Proven track record driving change and innovation
- Proven ability to understand and manage complex systems
- Strong ability to source and analyze data to drive business strategies and decisions
- Coaching and leadership skills that bring out the best of the team
Manage a team of front line managers and overseeing a team size of 75 to 150 employees
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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