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28/03 Jyotsna Kaul Ganju
Manager Talent Acquisition at SBI Card & Payment Services

Views:1937 Applications:156 Rec. Actions:Recruiter Actions:4

AVP - Loyalty & Rewards - Credit Cards (4-10 yrs)

Delhi/NCR Job Code: 137769

Job Description:

To manage the loyalty / rewards program for Cards by managing various components of Rewards Management viz

Rewards Catalogue

Rewards Agencies

Rewards P&L (program cost, actuarial cost etc)

Earn & Burn at point of sale

- Manage the loyalty Program for Credit Cards

- Loyalty would include catalogue, earn and burn at Point of sales

- Create and sustain strategic and tactical partnerships with various earn and burn merchant partners at a regional & national level

- Build engagement by increasing redemption rates without corresponding increase in costs

- Managing the rewards catalogue partners to provide best in class rewards value & experience to I Credit card holders

- Rewards program management: Ensuring products, vouchers & air miles are delivered at the best value and as per agreed timelines.

- Managing the mix of cash points and reward points.

- Work with other departments like finance, controllership and customer services to ensure smooth running of loyalty program.

- Create an earn and burn platform for Credit Cards

- Liaison with all internal stakeholders to drive deliverables

Other:

- Prior work experience in loyalty program management in credit cards / retail sector for atleast 2 -3 years is a must for this role.

- Excellent Analytical Skills

- Knowledge of Loyalty / Rewards Management

- Excellent Communication Skills

- Excellent execution skills

- Ability to build cross functional relationships to create synergies

- Good knowledge on Consumer and Competition behavior

- Prior work experience in loyalty program management in credit cards / retail sector for atleast 2 -3 years is a must for this role.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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