AVP - HR Business Partner - BPO

- Create/implement the HR strategy in line with business priorities

- Ensure business structures are aligned to business requirements - manage the resource plan for consultants to maximize productivity

- Drive hiring in line with the Operating Plan and Blueprint requirements

- Ensure implementation of HR systems and processes (e.g. engagement practices, performance management, Session C) so as to maximize employee motivation, productivity and retention

- Conceptualize and drive structured capability building in line with current and future business requirements

- Coach / Partner with the consulting leadership on people issues, health of operations and change management so as to ensure seamless people management

- Drive governance through a consistent focus on the HR Scorecard metrics and make timely intervention to achieve improvements in business and people metrics

- Provide direction, support and development to the reporting team of HR Managers to execute on the plan for the business