AVP - HR Buisness Partner - Telecom/BPO/KPO/IT/BFSI

Responsible for monitoring and following the HR agenda across assigned businesses and geographies :

- Talent Acquisition

- Employee Engagement

- Performance Management

- Talent Management

- Employee Relations

- Training and Development

- HR Operations.

KEY RESPONSIBILITIES :

Talent Acquisition :

- Vacancy Management - Monitor and is accountable for staffing across the assigned business and territory as per approved budgets.

- Ensure optimal mix for sourcing candidates, encouraging the preferred channel for sourcing.

- Ensure adequate pipeline of candidates is maintained for critical positions.

- Monitors and handles hiring escalations

- Responsible for handling vendor relations and escalations

- Focused approach towards identifying new hiring avenues like job ready & Social Media etc.

Employee Engagement :

- Drive various HR initiatives to foster employee engagement across the assigned portfolio.

- Employee Career Discussions: To understand their career aspirations, clarify expectations; discuss career options, help employees to chalk out their career plans etc. Analyze this data and recommend strategies to meet employee expectations

- Exit Management: Conduct and analyze attrition data, and recommend way forward to improve retention. Regular review with business to ensure retention wherever possible.

- New Joinee Mentoring: Drive the initiative across the region. Conduct mentor training workshops all mentors.

- Reward and Recognition: Drive various programs. Ensure proper recognition platforms are introduced so R & R becomes aspirational to the employees

Performance Management :

- Guiding / Training managers on Performance Management System.

- Partnering with Line to ensure that expected performance standards are maintained

Talent Management :

- Partnering with line to create career opportunities for individuals identified under the talent pool.

Employee Relations :

- Supporting business teams on issues pertaining to discipline, the Code of Conduct, Employee grievances / complaints etc and ensuring fair opportunities are given to employees.

- Educating employees on processes and policies

Training and Development :

- Track and ensure training penetration

- Conduct training need analysis and ensure relevant programs are organized for employees.

- Provide inputs on new/existing training programs

HR Operations :

- Handle employee escalations on Leaves, Transfers, confirmations, notice pay buyout, salary release, HRMS updation etc.

- Ensure adherence to TAT as per SLAs for various HR process(Leave, Transfers, New Joinee formalities, etc)