Functional responsibilities:

- HO reporting

- HO IUC & related Exception management

- Knowledge of IFRS; able to connect that knowledge to HGB and USGAAP for reporting purposes

- Balance sheet substantiation

- Understanding of Deutsche Bank Consolidation method for IFRS reporting

- Understanding of Deutsche Bank quarterly and annually disclosure form reporting (IFRS)

- Maintaining SOX documentation

- Managing internal & external audits

- Performance management packs of Regional Analysis

- Various HO Reporting schedules related to NRE

- Setting up and ensuring effectiveness of the RCS through CCG responsibilities

- Understand the complete end-to-end process flow from month-end journals to HO reporting and in certain instances to regulatory reports with The Federal Reserve

- Review team tasks & processes on regular basis and contribute to re-engineering / efficiency initiatives

- Offer suggestions for process improvement, systems development or enhanced customer service

- If output is not in line with expectations, understand outliers and reasons for them. Escalate issues coming out of the process and key controls that may impact the validity of reported data

- Ensure the impact of escalations is considered and reviewed at an appropriate level

- Consistently maintain high levels of customer service and look for innovation and improvement

- Actively inform clients of new developments and provide status updates

Other responsibilities:

- Take stock of issues faced by the team, ensure these are logged appropriately (in JIRA etc).

- Track and monitor these issues; work with team members to understand root cause of problem & put in place remedial measures to ensure non-recurrence of these issues.

- Delegate tasks to junior team members, as appropriate; and monitor performance thereof.

- Managing issues effectively would mean deep understanding of the process and provide appropriate background and guidance to overcome it. Hence one has to have a strong overview coupled with the willingness and intent to dive into the details of the activities.

- Build team resiliency, ensuring cross-training and back-ups are in place, not only from MTA absence perspective, but also from key-man / attrition risk perspective.

- Motivate, mentor, guide and coach the team to raise / maintain performance levels to expected standards in the PSC

- Ensure free communication / approachability with team members to discuss ongoing issues & provide updates on PSC initiatives & changing expectations.

- Handle team conflicts, time management, discipline and general work ethic issues within the team

- With close guidance and coaching from the manager, provide ongoing feedback via the performance management process.

- Carry out profile fit and attrition risk assessments on periodic basis, facilitate internal job rotations as far as possible.

- Work closely with supervisor in assessing training needs of the team

- Build & maintain strong client relationships, report and agree team performance KPIs with clients. Actively participate in KPI governance calls / meetings with onshore clients and RM/SM forums.

- Adhere to PSC framework on process documentation - ensure regular updation of KOPs/BPMns / CRF policy

- Ensure BIA / BCP plans are updated and team is informed of the same. Ensure participation in hot/cold testing as mandated by PSC management

- Build positive working relationships and work collaboratively with onshore clients and senior management in PSC

- Liaise with the customer and ensure that the process is running as per the procedures and standards laid down

- Periodically test and reassess controls to ensure they continue to perform and deliver intended results.

- Provide guidance / troubleshooting advice to team members to resolve issues relating to process / product / market / business.

- Initiate team projects for knowledge enrichment.

- Participate in weekly / monthly conference call with IT and stakeholders

- Prepare and participate in KPI Operational Forum meetings.

Qualification:

- CA with 8+years of PQE experience, of which, atleast 4years should be of team management

Experience:

- Must have experience of managing more than 1 team including people managers

- Must have migrations management experience

- Working knowledge of SAP - PNA, GGL & RCS and BW

- Understanding of IFRS / US GAAP

Please call: +91 22 6684 8520

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