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07/08 Ruhi Sadhwani
Program Manager at Spectral Consultants

Views:6868 Applications:314 Rec. Actions:Recruiter Actions:28

Senior Manager - Client Relationship Management/Client Advocacy - Insurance (7-14 yrs)

Delhi/NCR Job Code: 245094

Hiring For One of the leading Global Insurance organization

Job Description:

- Support the development and implementation of the Global Shared Relationship Management interaction model

- Supports the design of the relationship management tools

- Responsible for tracking relationship management success across regions and functions

- Supports Relationship Management training, and learning

- Provides coaching to Global Shared managers and teams in the use of Relationship Management tools.

Desired Profile:

- Bachelors Degree (Business Management, Business Administration); an MBA or Masters degree is a plus

- 10 - 12 years of working experience with at least 5 in a relationship management or client advocacy role with a business to business service provider or consulting company

- Experience with relationship management processes and procedures especially as it relates to sourcing and/or shared services configurations; experience with CRM software a plus

- Familiar with relationship management framework and tools to measure success

- Familiar with client satisfaction surveys

Experience: 7 - 12 Years

Industry Type: Strategy / Management Consulting Firms

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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