AVP - Business Deployment & Change Management - Non IT BFSI (10-18 yrs)
CTC 20-25LPA
Strong Project Management Experience required with Business Deployment and Change Management Experience in Non IT, preferably in Banking Captive set up.
This individual will be the team lead for the Strategic Enterprise Team staff in Mumbai. The team will support Design & Restructuring and Deployment activities as required.
Individual Accountabilities:
- Client-facing Accountabilities
Manage the execution of the implementation plans in partnership with the business
Support senior business leaders and stakeholders to realize benefit targets
Become an expert in new functionality and processes
Coordinate the training and documentation of new functionality for clients
Support the implementation planning and execution as assigned
Collaborate and take the lead with business and shared service teams on optimizing their operational teams by reviewing and rationalizing the impact of technology, process, and location changes
Serve as project lead throughout the project deployment life cycle for small and medium sized projects or aspects of large, complex projects
Manage assigned project stages of multiple projects by developing plans, leading team efforts, overseeing deliverables, resolving issues and prioritizing actions
Manage high-level analysis to define transformation design, business impact, implementation approach and priorities
Responsible for execution of assigned initiative(s) / BU relationship
Manage client inquiries
Manage communications, risks and resolution of issues and problems for assigned projects
Collaborate with appropriate teams globally to ensure consistent service delivery, client solutions and client satisfaction
Collaborate with senior business management and others to drive deployment plans against our Digital Enterprise (interim and target state)
- Managerial Accountabilities
Responsible for reporting requirements for assigned projects
Provide coaching and development opportunities to staff and responsible for completing and delivering PPRs on time
Make effective recommendations to hire, discipline, control work, determine promotions, salary increases, bonuses and terminate employment
Manage own performance through engaging in the PPR process and attending relevant training, e.g. as per Development Pathways
Ensure self and team anticipates, monitors, actively manages and reports all risk and compliance issues, breaches and suspicious activities
Act in accordance with Risk Excellence and role model Ethical behavior and decision making as part of our Way Ahead foundation
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