Aviva - Manager/Sr Manager - Analytics

Job Description:

- Use predictive modeling to predict customer / agent’s behavior and use them to create win-win solutions for Aviva and customer / agent.

- Improving acquisition efficiency by targeting and acquiring the customers with a propensity to buy and offering the right products.

- Build a customer profitability, segmentation model to identify the most profitable customers, products

- Develop and manage the foundational testing framework for acquisition related framework to improve data quality for future model builds.

- Organize data available through agents, SM's and tele-calling to increase analytics penetration in Aviva India.

- Managing and refreshing existing frameworks and models periodically.

- Develop and improve the data management discipline across the organization.

Skills/ Knowledge:

- Strong analytical skills, logical reasoning, numerical capabilities (Data interpretation and comfort with numbers), and structured thinking are a must.

- Expertise in business analytics

- Expertise in tools like SAS / SPSS.

- Statistical knowledge.

- Good domain knowledge of processes and products in the retail banking/insurance space.

- Strong communication, analytical and presentation skills.

- Excellent MS Word, MS Powerpoint skills required