Associate Director - Vendor Management - eCommerce

Hiring for a leading client into eCommerce

Position title: Associate Director- Vendor Management

Location: Bangalore/ Mumbai

Package upto 32 LPA

Responsibilities:

Contract Management :

- One of the prime responsibilities of any vendor manager is to manage the vendor to the responsibilities outlined in the contract and statement of work.

- At times, vendor managers will be responsible for authoring contract documents, including service level exhibits and statements of work. Furthermore, vendor managers need to be well versed in key terminology associated with contracts and understand how they interrelated

Financial and Quantitative Analysis :

- Fundamentally, vendors are suppliers of services and products.

- Understanding the financial rationale for make versus buy decisions and extrapolating internal and vendor costs to develop this analysis is a required responsibility of a vendor manager.

- While it may not seem relevant for a vendor manager responsible for training, vendor manager must understand the financial repercussions of effective training on vendor operations.

Relationship Management :

- While much of a vendor managers responsibility is related to controlling and regulating vendor performance, any client should strive to be a vendor's most valuable customer.

- This may include early adoption of vendor service offerings, co-development of functionality and operations, or simply being an advocate of the vendor internally for the company.

Strategic/Big Picture Thinking :

- In a normal operation, your operation management or project management personnel have a detailed understanding of all aspects of the business because your employees are performing the service.

- When a vendor performs the services, it is easy to lose sight of the details that drive success.

- An effective vendor manager understands how the interrelationship of processes, technologies, and people create results.

- Vendor manager needs to understand how to create mutually beneficial opportunities for his/her company and the vendor using this information.

- A strategic, broad thinker is essential in a vendor management environment.

Team Leadership Experience :

- While a vendor management role could possibly be an individual contributor, understanding the vendor's operation requires leadership experience.

- Understanding personnel management, managing upwards, managing downwards, and attracting talent is fundamental to operations management.

Domain Expertise : A vendor manager is expected to perform a particular task, such as quality management, RFP development/vendor selection, or service level measurement, the vendor manager needs experience in this skill.

Vaishalli
Senior Executive (Talent Acquisition)
Iris corporate solution
Contact no 01244402427