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Associate Consultant at WENGER & WATSON INC.
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Associate Director - Marketplace Quality - eCommerce (3-12 yrs)
A leading eCommerce company is looking for a person to play a key role in the marketplace. Here, high focus on ownership and impact allows them the freedom to experiment and innovate.
Position: Associate Director - Marketplace quality
The Stage: Operations Development
Responsibilities:
- Drive seller quality framework that enables automated seller governance ensuring right sellers in marketplace.
- Run product quality framework that becomes quality standard in eCommerce industry in India.
- Execute process quality framework that ensures speed to deliver for desirable outcome.
- Drive the need for quality standardization, compliance and adherence to agreed parameters.
- Define, track and improve key metrics pertaining to quality operations.
- Work closely with enabling/business partners like business development, finance, legal and operations excellence to drive quality first.
Must haves:
- Master Black Belt/ Black belt certified
- Proficient in Six Sigma improvement methodologies (DMAIC, DFSS, Lean)
- Hands-on experience in product & seller quality
- Excellent analytical & problem solving skills
- Ability to influence other leaders & teams and align them towards the common, shared objectives.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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