Associate Director/Head - Recruitment - BFSI

I am looking for an Associate Director, Recruitments for a leading MNC firm in Gurgaon

Job Description

Title: Head of Recruitment (Associate Director)

Department: Human Resources

Reports to: Head of HR

Location: Gurgaon

Job Type: Permanent

Overview of the role

- Overall responsibility for delivery on requirements across a range of business areas through a combination of internal placements as well as external, direct and agency sources. Business groups include Technology, Customer Services, Operations, Finance and Corporate Functions.

- Setting strategic direction for the resourcing function in line with business strategy

- Representing the recruitment function and talent resourcing strategy at a senior level in the organisation.

- Developing and maintaining strong relationships and regular communication with HR and Business partners to ensure a business-aligned talent sourcing service.

- Regular reporting and analysis on recruitment activities and KPI’s to senior management.

- Management of recruitment team providing direction, leadership, motivation and ensuring development of the team.

- Reviewing and further developing the recruitment strategy for the different business areas.

- Maintain an up to date knowledge on external market trends in recruitment, particularly those related to our industry.

- Stay current on employment law and other relevant regulation, ensuring our processes and practices are appropriate, providing guidance to the team and business partners.

- Partner with HR generalist colleagues on Executive Search activities.

- Hands-on recruitment for HR and senior level roles into the organisation.

Your responsibilities

Team Management

- Managing a team of Recruitment Coordinators, Recruiters and Senior Recruiters who are responsible for the daily recruitment.

- Managing, developing and motivating team members to achieve their objectives

- Mentoring and developing individuals within the team to ensure long term individual growth and retention

- Performing bi-annual performance reviews with all members of the team

Recruitment process

- Ensuring an efficient and business-aligned recruitment function is in place, with best practice adhered to during the entire end-to-end recruitment process to ensure effective selection takes place

- Constantly improving recruitment processes and tools to enable the business to attract, select, recruit and retain the best talent to serve our end customers.

- Designing and delivering innovative sourcing strategies using direct sourcing methods (advertising, employee referrals, headhunting, networking, market mapping etc)

- Developing a social media strategy for recruitment

- Constantly looking at ways of improving the candidate experience, whilst reducing both time-to-hire and cost-per-hire

- Setting specific targets and KPI’s for all team members to ensure a consistent approach across the organisation

- Build the company brand so that external candidates view it as an employer of choice.

Recruitment Administration

- Act as escalation point for background vetting issues, managing any queries, questions or decision relating to their form and employment with the organisation

- Ensuring PSL contracts are in place with suppliers and ensuring strict adherence to all terms and conditions

- Performing periodic reviews with all PSL providers, to ensure effective business partnering with all agencies

- Regularly review fee arrangements, renegotiating as appropriate

Stakeholder management and partnership

- Managing numerous relationships with key stakeholders in the business to understand challenges and provide solutions

- Translating high level business objectives into operational resourcing solutions

- Working closely with all HR generalists to ensure the effective delivery of recruitment solutions for their groups

- Liaising regularly with recruitment teams in other regions.

- Collating external market intelligence for the business on recruitment and market trends on an ad-hoc basis

- Ensuring managers are fully up to speed with any employment legislation affecting recruitment decisions

- Ensuring managers are skilled with how to conduct effective interviews for objective and skilled selection of the appropriate candidates

Essential skills

- A proven track record of managing a busy in-house recruitment team

- Excellent understanding of recruitment practices across a broad based organisation – global exposure advantageous

- Strong motivational skills in management approach

- Ability to operate at both a strategic and operational level

- Ability to drive forward change agendas

- Proven ability to interact effectively with key stakeholders in the business on a daily basis

- Proven hands-on recruitment and selection skills within a corporate environment.

Desirable skills

- Experience managing a recruitment function within a customer service oriented and retail customer facing organisation.

- Experience in developing and implementing an effective social media recruitment strategy.

- A record of achieving results in increasing talent sourcing through improving direct hiring efforts, including increasing internal placements.

- Experience communicating with and working effectively with colleagues globally on recruitment issues and projects.

Please get in touch with Ruchi at 9899002896