Assistant Project Manager - Business Transformation - Green Belt/Black Belt - BPO

The Project Manager, Business Transformation is responsible for project managing, mentoring medium to high complexity six sigma/ non-six sigma projects. Would be expected to play the role of an internal business consultant for India operations, to identify, prioritize & drive business process improvement projects that create incremental value for the businesses.

- Independently partnering with the businesses to drive execution of the identified projects/initiatives, while displaying strong project management competencies, reporting out implementation progress and knowledge building results.

- The Project Manager will report to the Manager/AVP of Business Transformation, in line with team's requirements.

Job Responsibilities :

- Should liaison with the business leaders to identify, define & execute high impact improvement projects to stakeholders satisfaction

- Lead cross-functional Lean Six Sigma Black belt projects and mentor Green/Yellow Belt projects across business lines

- Develop project business cases, CBAs to validate project priority & socialize with management team members

- Solution design with a focus on elimination of redundant work, automation, driving standardization

- Experience in Process Improvement / Process Excellence roles

Required Skill Set : Should be Green Belt Certified, Black Belt Certified or tested.

Desired Experience : Exposure to Collections/ Recovery BPO operations, Sales BPO Operations is an add on

Meenakshi Bhargava
+91 9999317672