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16/05 R. Mahesh Kumar
Managing Partner at Global Professional Services

Views:896 Applications:9 Rec. Actions:Recruiter Actions:1

Assistant Manager/Manager - Risk Management & BCMS - BPO (7-9 yrs)

Chennai Job Code: 335677

Assistant Manager/Manager - Risk Management & BCMS

Total Years of Experience : 7-9 Years

Relevant Experience : 6-9 Years

Location : Chennai 1 - AMBIT

Designation : Assistant Manager / Manager (Risk Management and BCMS)

Reporting to : Director (Risk Management and Process Engineering)

Job Description :

Risk Register :

- Create, Review and Update Risk Register for various functions in SSC, Chennai and Mumbai

- Analyse risks in all delivery and support teams w.r.t. Process, People, Technology and Infrastructure and update Risk register

- Track events at SSC, Competitors, Shipping Business and other national and international events that may impact SSC and review the Risk Register

- Circulate periodic reports related risk assessments and updates

Business Impact Analysis :

- Prepare and maintain Business Impact Analysis (BIA) documents for the different delivery teams aligned to ISO 27001 and ISO 22301 standards

- Business Continuity Planning (BCP) - Design and Testing

- Socialize the BCP concept amongst staff at Chennai & Mumbai by awareness sessions and other campaigns

- Facilitate BCP Steering Committee formation and define roles and responsibilities

- Prepare BCP with Chennai and Mumbai as BCP sites for each other aligned to ISO 27001 and ISO 22301 standards

- Prepare SOPs for conducting BCP tests and responding to potential BCP situations

- Plan, coordinate with delivery and support teams and conduct tests for different delivery teams and validate BCP

- Review BCP test results w.r.t. Operational KPIs, BCP KPIs and SLA requirements with the leadership of delivery and support teams

- Conclude lessons learnt from BCP test results and review SOPs and update them as required

- Conduct periodic Admin, IT and HR Risk and Resilience audits, share the recommendations and follow up on the recommendations to closure

- Circulate periodic reports on the current status of; Progress, Process Deliveries Training, Improvement Plans and related areas, to give complete visibility, to all key players within all India delivery locations and key stakeholders

Implementing BCP :

- As per BCP SOP, coordinate response to BCP situations

- Monitor and report progress in implementing BCP

- Facilitate the declaration and revocation of BCP by the concerned authorities

-Review BCP implementation results w.r.t. Operational KPIs, BCP KPIs and SLA requirements along with the leadership of delivery teams

- Conclude lessons learnt from BCP implementation results and review SOPs and update them as required

- Give feedback to agencies including delivery and support teams on improving CAPA w.r.t. avoiding BCP situations

- Follow-up on CAPA implementation

Interfacing with ISMS teams :

- Share required information with the CISO and ISMS implementation teams as required

- Liaise with them during internal and external ISMS audits

Certification to ISO 22301 Standard :

- Organize Lead Auditor training for key staff within BCP team

- Train staff in delivery and support teams as Internal Auditors

- Prepare BCMS Manual and other related documentation

- Organize BCMS internal audits, review results and facilitate corrective actions

- Liaise with external certification audits and coordinate external audits

- Monitor Corrective Actions for external audit findings

Key Deliverables :

- Ensuring business continuity under different potential BCP situations

- BCP and related SOP and BCMS Manual preparation and updates aligned to ISO 27001 and ISO 22301 standards

- Planned BCP tests, Test reports and review of results

- BCP implementation and review

- BCMS certification to ISO 22301 standard

Qualification and Job Specification :

Essential Qualifications :

Education : An Engineer with a minimum of 60% marks or equivalent Grade / CGPA from not less than a Tier-II college

Skills : Expertise in the design, documentation, testing and implementation of BCPs; Knowledge of Shipping Domain would be an advantage

Training : Certified BCP Implementer; Certified Lead Auditor to ISO 22301 Standard and preferable ISO 27001 Standard

Job Specifications :

- Self-motivated & passionate about Risk Management and BCMS

- Go-getter who can facilitate discussions / meetings with personnel from different functions and teams

- Excellent Communication Skills (Verbal & Written)

- Well versed in Risk Management and BCMS approaches and solutions

- Expertise in MS Office Tools (Excel, PPT, Word)

- Ability to anticipate potential risks and problems and facilitate with solutions

R. Mahesh Kumar

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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