Business Head at Prowess Services
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Assistant Manager - Business Intelligence - Analytics - Telecom (5-8 yrs)
Assistant Manager - BI Analytics will be responsible for conducting data analytics in order to provide analytical findings and recommendations for articulating business insights; liaising with key internal and external stakeholders to provide analytics support; supervising Business Intelligence (BI) processes and infrastructure and driving improvements by participating in daily BI and Data Warehousing (DW) activities.
- To conduct data analytics in order to provide analytical findings and recommendations for articulating business insights:
- To liaise with key internal and external stakeholders and provide them with regular/periodic analytics support:
- To supervise BI processes & infrastructure and participate in daily BI and DW activities
- Performance Reviews & Driving Improvements (Self & Team)
Education :
- (Minimum) Graduation/Post Graduation (preferably in a quantitative field such as statistics, mathematics, etc.).
- (Minimum) Certification on SAS and Mini Tab.
- (Preferred) - Certified Business Intelligence Professional- (CBIP) Certification is a plus.
Experience :
- Minimum of 6 years experience of which, 3 years should be of applied data mining experience in disciplines Call Centre Metrics.
- Demonstrated pattern of success in using advanced quantitative analytic methods to solve business problems.
- Demonstrated experience with Business Intelligence/Data Mining tools to work with data, investigate anomalies, construct data sets, and build models.
- Hands on experience in SQL querying required
- Six Sigma / Lean / Business Excellence experience is a plus
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