Assistant Manager - Business HR - Telecommunication

Position : Assistant Manager - Business HR

Qualification : MBA - HR

Company :

Tata Communications Ltd. :

Tata Communications Limited ; is an Indian global telecommunications company located in Mumbai. It owns a submarine cable network, a Tier 1 IP network, and also rents data center and colocation space. It operates India's largest data center in Pune. Tata is also involved in Health care domain.

Job Description :

Role & Responsibility:

- Drive the execution of HR plans, policies and processes related to recruitment, employee relations and talent management with in a team; drive operational activities related to employee engagament and regional HR issues.

- Work to institutionalize processes set by Supervisor and drive ownership within employee groups. Focus is on implementation and control as well as policy development.

- Operational role, responsible for delivering results that have direct impact on the achievement of results within the job area and may also impact a wider operational area.

- Self-sufficient, capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision. Able to identify problems and significantly improve, change or adapt existing methods and techniques.

- Might lead/ mentor small teams Education : Post Graduate with a HR specialization Experience :4-7 years post qualification experience, in a HR Generalist/customer facing role

AREAS OF RESPONSIBILITY (Key Activities) :

Planning & Budgeting :

- Prepare HR key imperatives for the year covering individual plans for relevant HR processes basis historical data, businessrequirements and priorities; Provide inputs on policy changes required within business line to Corporate HR

- Review and study metrics received on various factors like employee engagement, attrition, headcounts, vendor costs, investments required in employees etc

- Review and provide inputs for the corporate budget and HR budget based on the above metrics, key business imperatives and market realities

- Track and review the scores across various metrics; Review the finalization of budget and seek approvals; Track adherence to budget and take corrective actions in case of deviations.

Talent Acquisition :

- Participate in forecasting of manpower requirements for the year and per quarter based on business needs, projected attrition and expected location movements; Liaise with business to ensure that manpower is in line with pyramid structure; Provide inputs into recruitment plan development including fresher to non fresher mix, channels to be used etc;

- Interview candidates for positions and assess candidate fitment into role and organisation; Review the weekly reports and seek inputs in case of major abnormalities; Resolve recruitment related escalated issues.

Compensation & Benefits :

- Provide inputs to the Corporate Compensation team to draft compensation and benefits strategy & budget; Recommend changes to the strategy keeping in mind business and market conditions

- Drive the development & execution of the variable pay plan in the BU

- Drive execution of corporate norms

- Supervise team in meeting all compliance requirements; Monitor corrective actions on compliance as required.

Performance Management :

- Institutionalize PMS framework within business lines and monitor completion; Trouble shoot on normalization; Monitor to ensure that promotions are in line with defined policies

- Liaise with segment heads to drive closure

- Get involved in normalization if it not in line with corporate guidelines.

Talent Development :

- Drive implementation of training programs

- Guide the team to liaise with the Corporate T&D team to determine training needs and seek required approvals; In case of external training guide the team to identify training vendors

- Select vendor basis content and cost in collaboration with the T&D team; Seek approval on training vendors from senior management

- Drive coordination with relevant teams for training execution; Monitor training effectiveness and make course corrections if any.

Employee Engagement / Productivity Measurement :

- Track effectiveness of initiatives undertaken.

- Track and monitor performance/ productivity measures of employees

- Plan and drive implementation of initiatives based on scores; Track effectiveness of initiatives undertaken.

Team Development :

Participate in the recruitment and selection process; conduct goal setting and performance review for the team; drive team development, engagement and reward initiatives; coach and mentor team members as required and ensure resolution of any people

Skills Required :

Should have Global Exposure :

Education : MBA / Post Graduate with a HR specialization

Experience : 0.8 - 2 years post qualification experience, in a HR Generalist/customer facing role