Apeejay Stya Group - Assistant General Manager - Sales - Valedra - IIM/ISB/MDI/FMS

AGM - Sales, at Valedra, Apeejay Stya Group

About The Role:

As AGM - Sales, your vast sales management experience, excellent planning, empathetic attitude and process-oriented execution will help us serve our customers efficiently and effectively. You will craft well thought out strategies and create a high performing sales team to execute your plan. You should have the ability to thoroughly understand our customers needs, wants, and aspirations, and should be able to create a product plan to serve and delight them while ensuring that they become a better version of themselves. You should be able to easily manage a team of 30-50 Relationship Managers, whom we are hiring for the first year only.

This role blends sales force management, channel management, and stakeholder management. Your sales teams will work with students, parents, and alumni, to understand them better, and will consult them on the right paths they should take, to achieve their true potential. You will drive revenue for the entity by ensuring that the sales teams consultatively sell products and services to students and parents, which are good for them. You will create processes through which your sales teams will efficiently prospect, acquire and retain clients by offering them value-added education products.

You will research, investigate and keep yourself on available education opportunities/ market trends to determine whether they will be beneficial for your clients. Your intelligent customer and consumer insights will help the Product team to come up with relevant products and services. You will assure that the sales teams provide professional customer service to achieve a high percentage of customer satisfaction and retention.

You will create the Target and Incentive structure for direct and indirect sales teams and assure that they achieve them year after year. You will define the right sales processes to optimize sales funnels.

You will create and execute a plan to acquire 100,000 new customers in one year. This is a high responsibility role, and you will have ample opportunity to grow within the organization and group.

A position is based out of Gurgaon.

Roles and Responsibilities:

Onboarding and Managing a team of high performing relationship managers across locations.

Creating an Indirect Channel Sales team and ensuring that they achieve desired revenue and profitability numbers.

Student Assessment & Counseling : Ensure that the Relationship Managers are able to assess the aptitude, skills, learning abilities, and personalities of the students through appropriate psychometric/ other tools. They should be able to counsel them if they are facing any issue and help them make the right decisions to shine in their lives.

Parent Advisory & Support : Build sales teams to help parents in understanding their children so that they are able to guide them in achieving the best version of their selves, and advise them on choosing the right direction for their wards, through workshops, training, one-on-one interactions, among other methods.

Consultative Sales : Create sales teams that sell only the right products, as per needs, wants and aspirations of the students and parents, like skill enhancement workshops, specialised sports coaching, summer school programs, entrance exam coaching support, admission counseling, etc., for customers in ours and other schools, colleges and universities.

Product Development : Work with the central product development team so that the needs and wants of the customers and consumers are fulfilled by offering them the right product portfolio.

Customer Service : Ensure that NPS is at least in the second quartile as compared to peers.

Operational Process Management: Ensuring that service delivery is standardized and that the feedback systems are working properly. Data collection, reporting, analysis, preparing recommendations, and coordinating with central and school authorities, will be part of your responsibilities.

Background and Educational Requirements:

Education - MBA from a premier college is a must.

8 - 12 years work experience in a similar role is required.

Excellent sales force management skills learned in industries like private banking, wealth advisory is highly preferred.

Excellent communication skills in English and Hindi, are a must have. Relaxation in Hindi requirement for Expat candidates.

Ability to learn quickly, think independently, and convince others is required.

Strong organizational skills with the ability to handle huge teams, multi-task, prioritize, and manage time.

Why should you consider this seriously :

High consequence role with potential to fundamentally change the way education is imparted in schools and universities across the world, starting from India.

Backed by one of the most reputed industrial houses in India, with a proven expertise in execution across sectors and in the delivery of value based education over many decades.

We are driven by the passion for making the lives of students and parents exponentially better, and bring about a major change in the education system, thereby, deciding the future of our country.

Opportunity for you to learn and grow quickly in a rapidly scaling entity, within a large corporate structure.

Compensation :

INR 18 - 24 Lacs per annum (Fixed + Variable)

Openings: 1

To Apply:

Apply with cover letter and resume /call Ph:- 9599550804

In your cover letter, tell us why you are perfect for this role. Include links to your past projects - especially those which are not covered in your resume. If you have created a sales channel and hired sales teams earlier, we would love to know about it. You may also tell us about how you managed and scaled sales teams in your previous roles and what you learned from your experience.