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28/12 Sheik Dawood Ali
Team Lead at SPEED Consulting P Ltd

Views:6491 Applications:22 Rec. Actions:Recruiter Actions:11

Analyst - Business Process Excellence - Six Sigma - Black Belt Certified - BFSI (7-12 yrs)

Chennai Job Code: 407681

Six Sigma Black Belt Certified Professional

Job Description :

Only Female Candidates.

- The Business Process Excellence function (WFABX) is responsible for providing a wide variety of services to the offshore operations of the client's Shared Service, which include Lean deployment, Project management, Training and Consulting services, Project mentoring, Program Governance and execution of cross-functional transformation projects etc.

- Based in Chennai, the WFABX team coordinates with the business functions across Chennai and Washington D.C for identification, execution and delivery of projects for business benefits. WFABX aims to imbibe operational excellence culture through continuous improvement in the business functions, alongside building process efficiencies for business benefits.

- Execution of enterprise wide transformation projects cutting across the business functions are the responsibility of the team attributing to stakeholder satisfaction metrics.

Duties and Accountabilities :

- The Business Process Excellence Analyst will be an individual Contributor to support projects under the guidance of the Head-BPX,leveraging the discipline of Lean and Project Management tools including work plans, dashboards and metrics to call out and achieve decisions, flag risks, and hold stakeholders accountable for executing against deliverables in a timely manner.

- The role also includes providing support to the Head-BPX team assisting in Lean deployment for the Chennai center for time bound delivery of business benefits. Lean deployment support includes conducting Lean trainings, providing mentoring support, managing stakeholder expectations and acting as a point of contact of BPX team for the functions assigned.

Responsibilities include :

- Execute enterprise-wide cross functional transformation projects

- Lead Change Management for the assigned shared services functions with effective stakeholders management

- Own the end-to-end delivery of the projects by exhibiting result-orientation, and analytical mind-set

- Lead and coordinate quality/efficiency/benchmarking

- Provide consulting support on business cases by performing assessments, diagnostic study of the processes, and making logical recommendations to the stakeholders

- Provide trainings and mentoring support for Lean projects as Process Excellence Engagement manager for business functions in Chennai

- Provide appropriate support to the BPX Program manager in leading the overall work program.

Selection Criteria :

- Lean/Lean Six Sigma Experience and certification at Black Belt level with a minimum of 7 years of experience (Shared services experience desirable, MBA desirable).

- Highly organized, process-driven, professionally trained with a proven experience working in a matrix organization

- Change management experience and demonstrated ability to manage senior stake holders

- Strong listening skills and ability to gain understanding of partner needs and challenges

- Strong relationship skills and client mind set to deal with stakeholders at all levels

- Outstanding business acumen with good collaboration and influencing skills, excellent written and oral communication and presentation skills, stakeholder management, situational analysis etc.

- Ability to question and challenge the status quo

- Ability to think out of box and willingness to go the extra mile to meet project deliverables.

Competencies :

- Deliver Results for Clients - Proactively addresses clients stated and unstated needs

- Collaborate within Teams and Across Boundaries - Collaborates across boundaries, gives own perspective and willingly receives diverse perspectives

- Lead and Innovate - Develops innovative solutions

- Create, Apply and Share Knowledge - Applies knowledge across WBG to strengthen solutions for internal and/or external clients

Make Smart Decisions - Interprets a wide range of information and pushes to move forward

Project Management - Able to collaborate with clients/stakeholders to define objectives, deliverables and timelines for projects and initiatives

- Applies sophisticated project management processes to increase process and quality objectives of function.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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