Amway - Major Account Manager

Purpose

- Major Account Managers are responsible for providing business consulting to Major & Basic Accounts and provide support in the overall strategy that needs to be executed to strengthen revenue and ABO sustainability for Amway

Primary Responsibilities

- Manage assigned major & basic accounts end-to-end

- Supports the local execution of strategy

- Collaborate with their respective accounts and address challenges and leverage Amway's standard processes and resources in the best possible way

- Analyzing account's current situation and business requirements and supports in forming a tailored and consistent approach related to the account

- Responsible for driving account related deliveries & execution of meetings and visits

- Ensure quality of service delivery to ABOs

Deliver against specific KPIs :

- Achieve sales and ABO leadership targets

- Sales targets

- Customer acquisition & activation targets

- New business builder acquisition & activation targets

- PIN conversion / emerging leadership pipeline targets

- Award qualifications

- PIN migration and productivity targets

- Category balance for accounts

- Ensure provision of enablers / support to ABOs

- Drive internal teams coordination to achieve desired level of ABO experience

- Deliver on strategic initiatives related to sales and ensure market hygiene

Activities

- Consults with Major & Basic Account to create a plan to achieve success

- Supports in developing tailored messaging for specific ABOs to address their concerns

- Identifies patterns within qualification and re-qualification data to spot problems and trends

- Provides the Major Account with the information they need to identify where qualification/requalification breakdowns and obstacles occur

- Serves as the single point of contact for all business-related issues and requests for the respective basic/major accounts

Required Knowledge, Skills, Abilities and/or Related Experience:

- Sales experience within/ outside Amway highly desirable.

- Good interpersonal and relationship building skills

- Thorough understanding of ABO business model/ ASP desirable.

- Fluency in the local market language preferred

- Performance, results-driven and entrepreneurial personality

- Thorough understanding of ABO business model and Amway strategy

- Good consulting skills, networking and selling techniques

- Analytical skills

- Professional attitude and approach, Champion of customer service

- Principled and ethical character, passionate

- Ability to work under pressure, excellent time-management & prioritization

- Adaptable and flexible

- Extensive travel required