"I began working at American Express in 2007 through a campus recruitment program. I now lead a team managing business intelligence tools and platforms, creating data capabilities and insights for measuring the performance of acquisition channels, marketing campaigns, cobrand products & Digital experience channels. It’s been exciting and rewarding!"

Neha Singh
Vice President, Enterprise Business Intelligence Engineering

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Global Regulatory and Policy Assurance (GRPA) Testing Team Leader

Job Description : 

- Lead a team of ~ 8-15 Testing Analysts

- Ensure Testing completions and enhance testing accuracy across different testing types and FAs

- Drives projects/initiatives within the teams with objectives towards customer first strategy

- Setup 1-1s, Team meetings, ensure team coaching and development through Dev plans

- Participate in testing calibration sessions with your Business Partners, Market Compliance and other key stakeholders.

- Identify and implement systems, infrastructure, and MIS/reporting needs for monitoring.

- Maintain knowledge of market regulations and related tests.

- Ensure that internal policies, procedures and compliance regulations are being followed.

- Interface with the Program Management, Remediation team, Business Partners and Line of Business Compliance, to define testing and monitoring requirements to meet regulatory requirements.

- Interact with Compliance and Process Owners to establish and follow through on remediation and Corrective Action Plans.

- Identify improvement opportunities, Develop and drive appropriate action plans.

- Inspire, motivate and develop Talent within the testing team.

- Shift- Rotational

Qualification:

- Excellent interpersonal and communication skills required as the job involves extensive interaction with various levels from associate to management levels.

- Sound knowledge of Procedural & BST Testing and monitoring framework is essential.

- Preferred experience of one or more Servicing or Risk Functional areas

- Knowledge of US/International regulatory requirements is a must.

- Ability to perform in fast paced changing environment.

- Ability to mentor, coach and develop individuals.

- Attention to detail and strong organizational skills.

- PC proficiency in Microsoft Office-Word, Excel, PowerPoint.

- Positive attitude and flexibility to deal with and drive change.

Eligibility :

- Should hold a Graduate/PG Degree or equivalent educational qualification with at least 6 years of overall experience.

- Should have people management Skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.