Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description :  - The incumbent will be primarily accountable for the delivery of Operational functions for B2B & OA and to lead the team to continually:   - Establish, maintain & improve the efficiency and effectiveness of the processes for the area for which the incumbent will be responsible for  - Advance his / her area of functional expertise and to ensure that integrity, control and optimal functionality is maintained to ensure improvement of financial transaction process and associated cost/quality metrics.   - Drive front end fixes, influence and co ordinate account level clearance of both values and items, using actionable MIS   - Do consistent coordination and follow up with process teams, Markets (Market Controllers & their teams), Operations & Treasury across various locations globally to ensure that improvement is sustained and discipline is maintained.   - The incumbent shall ensure compliance with the prevailing reconciliation policy besides contractual and regulatory requirements as applicable in various markets undertake exception reporting and support research & clearance activity.   - In addition the incumbent will serve a critical role in maintaining & improving service levels with a variety of customers for complex and varied high financial processes involving high values. The process requires qualitative analysis and value addition to identify and address potential exposures, process re-alignment and re-engineering opportunities and elimination of cost of quality.  - Ensure process standardization and discipline through metrics, CSA, JE and Rec reviews, support attestation of the process, support audits and meet requirements of Sarbanes Oxley Act   - The incumbent will be required to always look at opportunities to improve the controls and compliance of the processes and drive and influence improvements with processes and markets which have linkages to GAR   - The incumbent shall be required, among other things, to maintain close contact with customers / business partners, Technologies and other interface groups.   - Should have good maturity to respond quickly to crisis situations related to the process, customers and unique employee issues.  Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.  Qualifications :   - The incumbent should either be a Chartered Accountant or M.B.A with around 6 years of relevant post qualification experience or a B.Com (or equivalent) with minimum 10 years of relevant experience,   - Demonstrated leadership skills needed to create, develop, train, motivate and communicate with a diversified work force and promote diversity in all respects,   - Must have strong skill of accounting, finance and finance system controls. Understanding of various AMEX finance practices will be an advantage.   - Must be proficient in using standard MS office products especially in PowerPoint.   - Must have the ability to influence outcomes and build strong relationships.   - Must have strong analytical skills, maturity, good judgment, positive / independent / structured approach   - Must have strong, proven people management skills. handling Cross functional, cross cultural teams, project management and co-ordination abilities,   - Should be able to operate in a Global environment   - Must have good communication and interpersonal skills and be able to interact with senior leadership with Finance, multiple employee levels /business partners/customers etc.,   - Must possess problem solving, planning and analytical skills to facilitate and focus on continuous improvement, innovation and should have successfully worked on quality projects. Preference will be given to Green Belt Certified candidates.   - Prior experience in using quality tools and methodology will be an added advantage.   - Must have good communication and interpersonal skills and be able to interact with senior leadership with Finance, multiple employee levels /business partners/customers etc  Job type- Full Time  Industry Type - Finance   The Apply Button will redirect you to website. Please apply there as well.  #NOLI

Delhi NCR

American Express - Service Delivery Leader - Operational Functions - B2B & OA 

American Express - Service Delivery Leader - Operational Functions - B2B & OA  ,Job Description for American Express - Service Delivery Leader - Operational Functions - B2B & OA  in American Express in  Delhi NCR for (6-12) years of experience. Apply Now!

Job Description for American Express - Service Delivery Leader - Operational Functions - B2B & OA  in American Express in  Delhi NCR for (6-12) years of experience. Apply Now!