Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description American Express is a global services company and the worlds largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests. Why work for American Express? American Express for 9th consecutive year has been voted among Indias top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work Hall of Fame. A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers. Job Description : Function Description: The Global Servicing Network (GSN) organization delivers extraordinary customer care to Card Members, merchants and commercial clients around the world, while providing world-class credit, collections and fraud services. The GSN Servicing Insights & MIS team (part of GSN Global Strategy &amp; Support organization) is the primary point of contact for all GSN information needs and is responsible for Executive Decision Support through advanced analytics and MIS. The team has a global footprint and this position will be based out of the American Express Service Center in Gurgaon, India Responsibilities: - Providing Analytical &amp; Decision Support across GSN through advanced analytics (from sourcing to staging data, generating insights to exposing them for consumption via reporting platforms/strategy implementation) - Enabling business user self-service through creation of MIS capabilities - Systematically identify out of pattern activities in a timely manner and address information gaps by providing insightful analytics - Working independently assuming responsibility for the development, validation and implementation of projects - Participate on global teams evaluating processes and making suggestions for process and system improvements - Interacting with all levels of the organization across multiple time zones. Critical Factors to Success: - Ensure timely and accurate MIS based on customer requirements - Centrally manage MIS and key operational metrics and address functional data needs across operations and support teams - Provide analytical and decision support framework and address information gaps through insightful analytics and developing lead indicators - Build collaborative relationships across GSN groups and participate on global teams evaluating processes and making suggestions for process and system improvements - Put enterprise thinking first, connect the roles agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders Qualifications Past Experience: - Preferably a minimum 4 years experience with at least 2 years in Quantitative Business Analysis/Data Science with experience in handling large data sets Academic Background: - Bachelor's Degree or equivalent, preferably in a quantitative field - Post-graduate degree in a quantitative field will be an added advantage Functional Skills/Capabilities: - Must possess strong quantitative and analytical Skills and be a conceptual and innovative thinker Project management skills and ability to identify and translate business information needs into insights and information cubes for ease of consumption in reporting and analytics - Proven thought leadership, strong communication, relationship management skills - Ability to work on multiple projects simultaneously, flexibility and adaptability to work within tight deadlines and changing priorities - Data presentation &amp; visualization skills Technical Skills/Capabilities: - Excellent programming skills on Hive/SAS/SQL/Teradata is essential with good understanding of Big Data ecosystems - Exposure to Python/R/Statistical packages, familiarity with NLP, Neural Networks, AI will be an added advantage Knowledge of Platforms: - Advanced knowledge of Microsoft Excel, and PowerPoint, Word, Access and Project Behavioral Skills/Capabilities: - Enterprise Leadership Behaviors - Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective - Bring Others With You: Build the Best Team, Seek &amp; Provide Coaching Feedback, Make Collaboration Essential - Do It The Right Way: Communicate Frequently, Candidly &amp; Clearly, Make Decisions Quickly &amp; Effectively, Live the Blue Box Values, Great Leadership Demands Courage Job type- Permanent Industry Type - Technology The Apply Button will redirect you to the website. Please apply there as well. #NOLI

Others

American Express - Senior Business Systems Analyst - Global Servicing Network 

American Express - Senior Business Systems Analyst - Global Servicing Network  ,Job Description for American Express - Senior Business Systems Analyst - Global Servicing Network  in American Express in  Others for (4-8) years of experience. Apply Now!

Job Description for American Express - Senior Business Systems Analyst - Global Servicing Network  in American Express in  Others for (4-8) years of experience. Apply Now!