Chat

iimjobs

jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
11/04 Aditi Wadhwa
TA Team at American Express

Views:3892 Applications:153 Rec. Actions:Recruiter Actions:0

American Express - Process Manager - Incentive Calculation (3-5 yrs)

Gurgaon/Gurugram Job Code: 685733

"I began working at American Express in 2007 through a campus recruitment program. I now lead a team managing business intelligence tools and platforms, creating data capabilities and insights for measuring the performance of acquisition channels, marketing campaigns, cobrand products & Digital experience channels. It’s been exciting and rewarding!"

Neha Singh
Vice President, Enterprise Business Intelligence Engineering

Job Description - This is a Band 30 role:

- American Express is a global services company and the world- s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.


- American Express for 9th consecutive year has been voted among India- s top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work - Hall of Fame- .

- At American Express, we serve customers, not transactions. We- re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.

A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.

Come join us and realize your potential.

Roles and Responsibilities:

- Ensure timely and accurate monthly/quarterly incentive calculation for sales people


- Run incentive calculation model, perform high quality due diligence on the payments for the given portfolio/s


- Ensure strict adherence of control and compliance and related policies


- Person needs to have an eye for detail and should ascertain Stakeholder and Leadership expectations quickly thereby ensuring seamless and 

quality deliver


- Individual should have strong knowledge and prior working experience on Incentive tool


- Prior experience on Incentive management process is a must


- Strong analytical and problem solving mindset


- Facilitate business requirements gathering and application testing initiatives by driving alignment with key business stakeholders.


- Perform annual updates of all compensation business rules and drive process efficiency through automation


- Ensure the proposed design meets business requirements, enterprise quality standards


- Work with quality assurance managers to coordinate system and user acceptance testing activity


- Strong communication skills and ability to work with stakeholders across different geographical locations


- This role may be subject to additional background verification checks.


Qualifications:

- 3-5 years of experience in Incentive calculations, detailed business knowledge around the compensation process and business rules (ramifications of exceptions).


- Proven ability to align data needs to business strategies.


Key Skills :


- Reporting tools utilization to create/generate/maintain simple/complex reports

- Strong Query building /writing experience using SQL on database platform.


- Must have good understanding of Advance Excel/VBA


- Must have experience uploading and managing large data files and managing file formats etc


- Data modeling - Demonstrate a strong understanding of the application, data design and their relations to enable them to write reports that 

support reporting and compensation plans


- Understand how reporting and compensation plans work in parallel


- Have deep business knowledge that enables them to create business rules to execute the business strategy for the acquisition channels


- Background of working with Payroll/Compensation systems with complex structures will be an added value


Job type- Permanent

Industry Type - Operations

The Apply Button will redirect you to website. Please apply there as well.

#NOLI

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.