Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description : American Express is a global services company and the world- s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests. At American Express, we serve customers, not transactions. We- re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years. A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers. Job Description : - The Incumbent Will Be Responsible For Driving Results And Managing Performance Of Legal Agencies for India market. - Continually Oversee/Optimize the performance on the legal portfolio. Purpose of the Role: - The Role requires delivery on the Targets/ be aware on the Legal tools and check feasibility on what best works for us. He needs to ensure we are compliant on all Legal parameters. - He needs to act as a consultant as well in Legal discussions and be aware of the market legal practices. Responsibilities: Key Responsibilities Would Include: - Daily Engagement With Partner - Monitor And Guide Partner On Performance And Governance Engage with business, GCO, Compliance and collection teams to define the litigation strategy for consumer and corporate card portfolios. - Assisting law firms in conducting litigation against delinquent customers across various courts in the country. - Carry A Small Business Owner Mind-Set Working With A Strong Sense Of Urgency And Purpose . - This role may be subject to additional background verification checks Critical Factors to Success: Past Experience: Deep experience in handling litigation with financial institutions in India. Academic Background: Degree in law (preferred) Functional Skills/Capabilities: - Self Directed And Passionate In Driving Business Results. - Sound knowledge of Credit / Collections Operations. - Strong Thought Leadership With Ability To Incorporate Analytical & Operational Aspects To Design & Implement Innovative Solutions To Drive Performance. Behavioral Skills/Capabilities: Enterprise Leadership Behaviors - Self Directed And Passionate In Driving Business Results. Sound knowledge of Credit / Collections Operations. Strong - Thought Leadership With Ability To Incorporate Analytical & Operational Aspects To Design & Implement Innovative Solutions To Drive Performance. - Ability To Learn Quickly And Work Independently With Complex, Unstructured Initiatives. - Proven Ability To Successfully Multitask And Constantly Juggle Priorities Ability To Partner And Influence Vendors, - Peers And Management Excellent Verbal, Written, Interpersonal and Communication Skills. Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage Job type - Permanent Industry Type - Customer Care The Apply Button will redirect you to website. Please apply there as well. #NOLI

Gurgaon/Gurugram

American Express - Portfolio Manager - Collections 

American Express - Portfolio Manager - Collections  ,Job Description for American Express - Portfolio Manager - Collections  in American Express in  Gurgaon/Gurugram for (4-8) years of experience. Apply Now!

Job Description for American Express - Portfolio Manager - Collections  in American Express in  Gurgaon/Gurugram for (4-8) years of experience. Apply Now!