Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description : Why American Express? There's a difference between having a job and making a difference. American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we- re right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. Function Description : Enterprise Digital &amp; Analytics team within GCSG is a dynamic environment of digital product and analytics professionals that drive significant value for American Express through innovative solutions. Membership Experience Product Analytics and Testing team with in EDA specializes in insightful and actionable analytics for customer facing digital products across Mobile Web, Mobile App and Push channels. Purpose of the Role : The Product Analytics &amp; Testing (ME-Membership Engagement) team centralizes web, mobile and digital product analytics to support Enterprise Digital Membership Experience product teams across the enterprise. The focus of this team is to drive digital product evolution based on robust digital product analytics driven insights and robust test &amp; learn and experimental analytics Responsibilities : This role will report to the Director of Product Analytics (ME- Web) and will be part of the Enterprise Digital &amp; Analytics team in Gurgaon. The candidate will lead a team of 2 analysts and be responsible for the delivery of highly impactful analytics for ME-Loyalty &amp; Benefits product on the web Critical Factors to Success : - Knowledge of statistical software (SAS, SQL, Machine Learning) and manipulating large and complex data sets; experience with Teradata preferred - Good Verbal &amp; Written Communication skills and ability to articulate analytics recommendations to the business partners Qualifications : Past Experience : 4yr+ analytics experience with a background in quantitative business analysis and statistical and modelling techniques; experience in digital analytics preferred Academic Background : Post graduate degree in Business, Finance, Economics, Statistics or a related field from a premier institute Functional Skills/Capabilities : - Deliver custom analytics and insights focused on the product and marketing roadmap for Amex.com / Amex online account, Amex mobile app etc. - Define and develop new KPIs, customer segmentation(s) and predictive models to drive - digital adoption and engagement for all customer facing digital assets across American Express - Power in-depth strategic analysis and provide analytical and decision support by mining digital activity data and AXP closed loop data - Gain deep functional understanding of the digital assets over time and ensure analytical insights are relevant and actionable - Design and analyze experiments to optimize digital membership journeys to deliver best on both business goals and customer experience Technical Skills/Capabilities : SAS /SQL/HIVE /Adobe SiteCatalyst Knowledge of Platforms : Behavioral Skills/Capabilities : Enterprise Leadership Behaviors : Set The Agenda : Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others With You : Build the Best Team, Seek &amp; Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way : Communicate Frequently, Candidly &amp; Clearly, Make Decisions Quickly &amp; Effectively, Live the Blue Box Values, Great Leadership Demands Courage Schedule (Full-Time/Part-Time) : Full-time Job type : Permanent Industry Type : Operations The Apply Button will redirect you to the website. Please apply there as well. #NOLI

Gurgaon/Gurugram

American Express - Manager - Loyalty & Benefits Analytics 

American Express - Manager - Loyalty & Benefits Analytics  ,Job Description for American Express - Manager - Loyalty & Benefits Analytics  in American Express in  Gurgaon/Gurugram for (4-9) years of experience. Apply Now!

Job Description for American Express - Manager - Loyalty & Benefits Analytics  in American Express in  Gurgaon/Gurugram for (4-9) years of experience. Apply Now!