Neha Singh<br>
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar<br>
Service Delivery Lead

Rohit Bairagi<br>
Lead Credit Specialist

<p>-   The incumbent should be tenured for a minimum of 18 months at Band 30 and minimum of 12 months at Band 28 in the current role as on the date of application deadline.<br><br><div><p>-   The incumbent should not be on level 3 or above counseling at the time of applying.</p><div><br></div><p>-   The incumbent should have a performance rating of G3L3 or better in the last review</p><br>This is a Band 30 position.<br><br>Function Description:<br><br></div><div><p>The TLS Analytics team leads analytical endeavors that supports business strategic priorities by leveraging advanced analytics and decision science. It utilizes an array of tools and ever-evolving technology to understand CM spending behavior, Business profitability and removing disruptions to customer experience. These analytics are used for key business decisions made across the customer life cycle to accelerate profitable business growth. </p><br>Responsibilities :<br><br>-   Create and deliver best in class analytical solutions to ensure the success of TLS servicing model<br><br></div><div><p>-   Identify business growth or operational excellence opportunities. Drive revenue growth &amp; profitability </p><div><br></div><p>-   Manage work on adhoc requests from Senior Management/strategic stakeholder/TLS leadership</p><div><br></div><p>-   Engage in multiple initiatives, lead or support ongoing Program Specialty projects and provide consultative expertise focused on win-win solution </p><div><br></div><p>-   Translation of complex analytical output into easily digested insights with clear recommendations</p><div><br></div><p>-   Identifying opportunities for new automated &amp; custom analytics solutions around all areas of the customer lifecycle -   i.e. acquisition through to retention</p><div><br></div><p>-   Develop advanced understanding of data sources and potential usage scenarios </p><div><br></div>-   Identify new technologies and capabilities that can advance and future proof analytical solutions <br><p><br></p><p>-   Conceptual thinking skills and ability to identify and implement technical solutions to achieve process automation and improve group-  s productivity</p><br>Purpose: Enable a strong decision support model to equip TLS leaders with relevant and critical business insights thus helping them take informed strategic business decisions<br><br>Qualifications - Critical Factors to Success (Outcome Driven):<br><br></div><p>Business Outcomes:</p><div><p><br></p>-   Business Outcomes: Enable Specialty Program Analytics capabilities. Drive Revenue growth and profitability through advanced analytical techniques<br><br></div><div><p>-   Strategic Thinking: Ability to adopt a broad perspective and link business strategies to specific initiatives</p><div><br></div><p>-   Analytical Thinking: Comfortable working with large quantities of data and have excellent analytical and problem solving skills set</p>Leadership Outcomes:<br><br></div><div><p>-   Put enterprise thinking first, connect the roles agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders.</p><div><br></div><p>-   Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings</p><div><br></div><p>-   Demonstrate learning agility, make decisions quickly and with the highest level of integrity</p><div><br></div><p>-   Lead with a digital mindset and deliver the worlds best customer experiences every day </p><br>Past Experience :</div><div><p><br></p>3+ years with relevant experience in Analytics with 2+ years in Business Analysis or Program/Product Analytics will be preferred<br><br>Academic Background:</div><div><p><br></p>-   Graduate/Post Graduate in Statistics/Mathematics/Economics/ Engineering/Management<br><br>Functional:</div><div><p><br></p>-   Understanding of cards/Travel business is preferred<br><br></div><p>-   Extensive experience on data slicing, actionable insights generation, consultative approach and report development using large volumes of&nbsp;</p><div><p>granular data to deliver analytical solution</p><br>Technical:</div><div><p><br></p>-   Extensive Exposure to Analytical tools MS Excel, VBA, SAS/ SQL, MS Access<br><br>Platforms:</div><div><p><br></p>-   R, SAS, SQL; Advanced Excel and Power-point <br><br></div><div><p>-   Cornerstone /Teradata /IDN experience</p><br>Schedule (Full-Time/Part-Time): Full-time<br><br></div><div><p>The Apply Button will redirect you to website. Please apply there as well.<br></p><br><p>#NOLI</p></div></p>

Gurgaon/Gurugram

American Express - Lead - Business Analyst - Cards/Travel Business Domain 

American Express - Lead - Business Analyst - Cards/Travel Business Domain  ,Job Description for American Express - Lead - Business Analyst - Cards/Travel Business Domain  in American Express in  Gurgaon/Gurugram for (3-8) years of experience. Apply Now!

Job Description for American Express - Lead - Business Analyst - Cards/Travel Business Domain  in American Express in  Gurgaon/Gurugram for (3-8) years of experience. Apply Now!