American Express - Assistant Manager - Campaign Measurement

American express has 2 major businesses; each focused on the Consumer and Commercial payment products. The Global Commercial Payments (GCP) business at American Express is where the next stage of growth is expected to come from. The organization is focused in delivering increased billings and profitability from B2B products that focus on T&E as well as Raw Material / Inventory spend. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for GCP organization. The Global Product Development & Operational Excellence (GPD & OPS) organization, within GCP, is instrumental in ensuring achievement of these objectives as the central operational excellence organization. The Data, Strategy & Insights (DS&I) India team within GCP is instrumental in driving these objectives by providing actionable data driven insights and consultative solutions to corporate clients across the globe. The open role is an exciting opportunity to be part of the GCP growth story in a dynamic, intellectually stimulating, open, fun and collaborative environment. The listed job is an exciting opportunity for supporting the Global Product Development & Operational Excellence organization and be a part of the Commercial Marketing Analytics - journey at DS&I. If you seek challenge, have a strategic and analytical mindset, consider working with DS&I, American Express.

An Ideal Candidate: Problem solving skills. Strong execution skills. Courage to take up challenge & dare to be different Will, passion & vision into future to learn and grow. Be part of the winning team and feel sense of accomplishments

Key Responsibilities

- Devise process improvement tools and methodologies that will ensure successful and timely implementation of new reporting and analytical solutions aimed at solving very specific business problems focused on increasing revenue and reducing costs for our clients as well as Amex. This will require working in partnership with local and global partners and leaders.

- Use data mining techniques to integrate and identify key client trends across business units, segments, regions, product and other business P&L items.

- Use Advanced Analytical & Statistical Tools to develop new solutions to drive higher customer engagement by focusing on customer lifecycle management for creating Client Acquisition, behavior and retention triggers through a combination of solutions and other strategies.

- Develop actionable insights from user attributes & behavioral data and thereby create measurable impact measured in terms of revenue growth, cost reduction / optimization.

- Exceptional communication and presentation skills, with ability to present and translate complex information to both executive and technical partners. Hands-on experience across SAS, VBA, SQL Experience

- Extensive experience 3+years in hands-on programming, data mining, data modeling, and report development using large volumes of granular data to deliver analytical solutions

- Must have expertise in R/Advanced SAS/ SQL Campaign measurement experience

- Knowledge and application of statistical methods - Experience in payments, financial sector (any other relevant) industry preferred.

Qualifications:

- Bachelors in quantitative field (e.g., Bachelors in Engineering, Computer Science, Statistics, Econometrics, Mathematics, Operations Research), M.S or MBA.

- Excellent verbal and written communication skills

- Strong client management skills

#NOLI