Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description Why American Express? There's a difference between having a job and making a difference. American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. Function Description: Marketing Campaigns are critical drivers of American Express strategy to acquire, engage and retain customers. Marketing teams across international need best in class tools and processes to enable flawless and timely delivery of their campaigns to unlock the value for our customers and prospects. The International Customer Marketing Solutions (ICMS) team is responsible for supporting campaign targeting, execution, delivery and fulfillment processes. Responsibilities: - Operations management: Demonstrated ability to deliver high-quality day to day operational requirements, while driving process transformation - Responsible for capacity planning, work prioritization, and allocation and dealing with escalations. - Work closely with the key partner groups in supporting the marketing strategies and provide estimates for project implementations. - Partner closely with GNICS - Customer Marketing Capabilities team to support the implementation of next-gen- customer marketing capabilities - Ensuring that the design and build meet the defined business requirements. - Delivering all the projects within the defined timelines and with complete accuracy. - Resolution of defects as required. - Responsible to create/maintain best practices on production processes to ensure future scalability, cross-training and efficiencies. - May undertake regular code reviews to ensure alignment with development, implementation and performance standards. - Involved in unit, integration and user acceptance testing - reviews test scripts; aligns with wider testing strategy. - Keep up to date the program specifications/implementation documentation. Critical Factors to Success: - Excellent project management, collaborating &amp; negotiation skills. - Self-starter and ability to generate new ideas in an ambiguous environment. - Problem-solving (information seeking, analytically thinking and being proactive) - Ability to multi-task - maintains focus despite interruptions. Quickly re-evaluates priorities based on new information;quickly shifts attention between tasks/projects - Ability to tailor communications so that they are appealing and understandable. - Ability to convey technical and business information clearly and concisely to groups or individuals either verbally or in writing. - Comfortable with emerging technologies - Self-confidence - is assured, builds credibility as a subject matter expert - Multi-national collaboration: Displays cultural sensitivity; builds cross-cultural relationships and works effectively in a global environment. - Ability to listen and respond appropriately to others. Qualifications Past Experience: - Team Lead experience - Project Management - Stakeholder Management - Change Management - Process Improvement Projects Academic Background: - Bachelors/Masters Degree Functional Skills/Capabilities: - Marketing Operations - RPA (Preferrable) Technical Skills/Capabilities: - Office Skills (Excel, Powerpoint, Word) - MS Publisher - MS Visio Knowledge of Platforms: - Salesforce (Preferred) - Bigdata Architecture (Preferred) Behavioral skills/capabilities : Enterprise Leadership Behaviors - Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective - Bring Others With You: Build the Best Team, Seek &amp; Provide Coaching Feedback, Make Collaboration Essential - Do It The Right Way: Communicate Frequently, Candidly &amp; Clearly, Make Decisions Quickly &amp; Effectively, Live the Blue Box Values, Great Leadership Demands Courage Job type- Permanent Industry Type - Technology The Apply Button will redirect you to a website. Please apply there as well. #NOLI

Gurgaon/Gurugram

Haryana

American Express - Analyst/Assistant Manager - Marketing Campaigns 

American Express - Analyst/Assistant Manager - Marketing Campaigns  ,Job Description for American Express - Analyst/Assistant Manager - Marketing Campaigns  in American Express in  Gurgaon/Gurugram Haryana for (0-30) years of experience. Apply Now!

Job Description for American Express - Analyst/Assistant Manager - Marketing Campaigns  in American Express in  Gurgaon/Gurugram Haryana for (0-30) years of experience. Apply Now!