About the Role: Site Merchandiser

- The Site Merchandiser will ensure that customer experience meets our high standards with accurate, comprehensive and high-quality information for the product line he will be responsible for.

- He or she will plan, create and schedule content on emails, home pages, category pages, and pages across the site, compile and analyze traffic and other web metrics, and report on performance and action plans to our management teams.

- He or she will propose, plan and execute new features stores and small projects with minimal oversight, partnering with business and technical teams to achieve goals.

- This person will set goals that all functions may be involved in achieving and will liaise with tech teams and global category teams to execute.

- He or she will help to drive feature launches and site improvements to completion by coordinating with project managers, developers, the marketing team, designers, and other editors in similar roles across the business.

- Technical requirements include, XML and Excel, plus the ability to learn our in-house tools quickly. The successful candidate will be detail-oriented, capable of handling multiple projects at once, able to take direction, and work well with multiple teams.

- In addition to having first-class written and verbal communication skills in English, this Site Merchandiser will be able to prioritize to meet deadlines in a fast-paced environment.

- The ideal candidate will be innovative and internally motivated and have strong interest in and some experience with online merchandising.

Responsibilities:

- Coordinating and managing resources to provide thorough and authoritative site pages content

- Tracking and analyzing customer needs based on customer behaviors including searching, browsing and purchasing, identifying problems and opportunities and responding accordingly, engaging the cross-functional team where necessary

- Planning and executing the site merchandising calendar. This includes email programs, new product launches, cross-category placements, developing and executing Amazon site-wide events, browse tree design and search results

- Develop merchandising for large storewide promotions, and work closely with buyers and marketing to schedule promotions

- Create emails, category pages, brand stores, campaigns, and develop and manage free search improvement projects

- Synthesize and analyze relevant content metrics

- Propose new traffic-driving content strategies

- Regularly develop, test and analyze new merchandising tactics that sell products across all categories and increase conversion rates, documenting the results and sharing best practices with the team

- The Site Merchandiser must be able to think and act both strategically and tactically.

The ideal candidate will demonstrate the following:

- Experience designing and executing successful online customer experiences

- Strong communication skills; experience in coordinating teams and communicating to senior management

- Strong bias for action and ability to prioritize

- Ability to use hard data and metrics to back up feature and customer segment recommendations

- Aptitude for organization, flexibility and producing results in a fast paced environment

- Capability to meet our technical requirements, which include, XML and Excel, plus the ability to learn our in-house tools quickly

Eligibility Criteria:

Basic qualifications:

- Strong communication skills and high standard of written English

- Aptitude for organization, flexibility and producing results in a fast paced environment

- Strong bias for action and ability to prioritize

Preferred qualifications:

- Demonstrated ability to use hard data and metrics to back up feature and customer segment recommendations

- Capability to meet our technical requirements, which include, XML and Excel, plus the ability to learn our in-house tools quickly.

- The ideal candidate will be innovative, team oriented, an effective communicator, have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities.

We are seeking someone with demonstrated history of successful project ownership and using customer data to identify and prioritize opportunities. An understanding of, and passion for, eCommerce is highly desired.

The position will be based in Amazon's office in Bangalore.

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