Senior Program Manager - I Have Space The I Have Space program (I.H.S), is an India innovation program designed to partner with the micro business ecosystem of neighborhood stores, enabling them to leverage the e-commerce industry for their growth. Amazon India partners with local store owners across different cities to deliver products to customers within a 2-4 Kilometer radius of their store. These local entrepreneurs understand their area well and have immense goodwill in their neighborhood to efficiently deliver and receive products. Amazon.in has successfully unlocked the potential of such store owners, allowing them to supplement their regular income and generate more footfalls in their stores. On an average, Amazon India's store partners deliver between 20 to 30 packages a day, earning a fixed amount per delivery. The program was set up as a pilot in May 2014 with 15 stores and has rapidly grown to a network of close to 20,000 I.H.S stores in over 350 cities across India. Given the large rapidly expanding geographical reach of the Amazon Last Mile network, we plan to leverage it to extend the relationship with our customers and are looking for a Senior Program Manager to lead the next phase of growth for the I Have Space program. This role will own the complete end-to-end- conceptualization, business model development, launch, sustenance and growth - of multiple programs (new and existing) within the I.H.S channel. The key responsibilities of the role will be: (a) Work closely with multiple stakeholders - Business, Other Last Mile Program and Operations teams, Finance, Legal, other internal / external stakeholders, and leadership teams to define, set-up and sustain the existing processes. (b) Work with Zonal teams to ensure existing network is maintained in good health with best in class experience (channel, stores and partner experience) (c) Plan network expansion strategy with all stakeholders (d) Work with other business managers to incorporate necessary changes in the product and business process. (e) Model and plan the right incentive structure to encourage and drive positive behavior. Monitor adoption, fraud and put in place long term mechanisms to ensure growth as per compliance and norms. (f) Define and monitor key metrics on programs and work with respective program teams to drive necessary action with field teams, business and leadership teams, to achieve goals. (g) Own the business reporting of the Last Mile execution and goals through Weekly Business Review / Monthly Business Review/ Quarterly Business Review Basic Qualifications: Who we are looking for, (a) The successful candidate will be the winning combination of a strong stakeholder manager, with understanding of working with a geographically diverse and vast team - from external store at one end of the spectrum to business stakeholders on the other, an analyst adept at modelling and building business cases and a sharp process expert who can build efficient scalable processes. (b) This role is high-impact, high visibility which will give exposure to the India-wide Last Mile operations and other stakeholders among corporate teams. The role will own critical business and leadership goals taken up for the I Have Space for 2019 and beyond and also help shape the new capabilities for the Last Mile network for the next 3-5 years. (c) The role will be a blend of building strategic road-maps, co-creating the product and owning the program and processes that will enable the large-scale ground execution of the business goals. (d) Bachelor's Degree in Engineering, Science, Logistics, or similar field (e) 5+ years of program and/or product management experience with understanding of trade marketing and execution and dealing with a geographically vast and diverse network. (f) A person with excellent written and verbal communication skills. Strong change management and influencing skills; ability to negotiate across all levels. (g) A person with the ability to create and sustain urgency, and a proven ability to lead large cross-functional projects including communication across all levels and teams in the organization: senior leaders, stakeholder teams, ground operations teams. (h) A person who can make courageous recommendations and decisions to drive significant organizational change. (i) A person who can showcase judgment and decision-making skills to balance customer experience with financial impact. PREFERRED QUALIFICATIONS: (a) MBA from a top tier university (b) Work experience operations/ program execution in the Consumer Goods, e-commerce or related industry will be an added advantage.

Bangalore

Amazon - Senior Program Manager - I Have Space 

Amazon - Senior Program Manager - I Have Space  ,Job Description for Amazon - Senior Program Manager - I Have Space  in Amazon India in  Bangalore for (5-10) years of experience. Apply Now!

Job Description for Amazon - Senior Program Manager - I Have Space  in Amazon India in  Bangalore for (5-10) years of experience. Apply Now!