Amazon is seeking an Operations Manager for its Prime Now Delivery operations. Roles and Responsibilities: - In this role, you will be responsible for managing the delivery operations of Prime Now. We are currently present in 4 cities, viz. Delhi, Mumbai, Hyderabad and Bangalore, and you will be responsible for QCDSM performance of delivery operations in all these cities. Typical responsibilities will include: - Execute Complex Daily Operation to ensure customer promise for the ultrafast operation. - Own the performance metrics for pan India operations. - Understand the Operational needs quickly to innovate and simplify the distribution chain so as to have better Customer Experience at agreed SLA and Cost. - Manage a team of 4-5 City Managers and 5000+ off role associates and service partners - Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications - Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. - Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. - Design, develop, pilot &amp; rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc. Additional responsibilities may include: - Developing standard operating procedures. - Direct accountability for setting and meeting operational goals, strategic planning and forecasting - Leading process improvements - Travel across Cities / Stores / Regions so as to ensure smooth operation and team control Essential Functions: - Operations Execution Skill - Team Management - Data driven approach - Performance Metrics Ownership - Cost Ownership - Optimizing performance of the network - Ensure enough bandwidth in nation-wide delivery team to ensure peak time delivery management - Continuously improve the delivery process and attain a sustained level of delivery performance improvement - Analysis of the data reports to identify performance bottlenecks and improve the performance - Implement the formal process control and process improvement mechanisms such as Kaizen Basic Qualifications: - BE/B.Tech Engineering from a reputed university, Operations or related field. MBA Preferred. - 5-7 years Operations Management experience in manufacturing, production or distribution environment. - Must be flexible to work any shift 7 days/24 hours including Holidays. - Supervisory responsibility for a minimum of 100 hourly employees. - Basic/Working knowledge of Six Sigma tools and Lean techniques preferred. Excel skills required. - People management experience. Experience in handling external and multiple stakeholders including team, vendors, clients, field executives is highly desirable Preferred Qualifications: - Master of Business Administration (MBA) - Experience supporting customers internally and externally - Experience to run a Hyperlocal business or any similar ground operations with high complexity and expectation is desirable. - Local execution experience for cities Mumbai, Hyderabad, Delhi and Bangalore will be desirable

Bangalore

Amazon - Operations Manager - Prime Now Delivery 

Amazon - Operations Manager - Prime Now Delivery  ,Job Description for Amazon - Operations Manager - Prime Now Delivery  in Amazon in  Bangalore for (7-15) years of experience. Apply Now!

Job Description for Amazon - Operations Manager - Prime Now Delivery  in Amazon in  Bangalore for (7-15) years of experience. Apply Now!