Amazon - Business Development Manager - Service Provider Network

We are hiring "Business Development Manager " for our team "Service Provider Network.

Location : Bangalore

Title : Business Development Manager

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce, Are you an experienced, entrepreneurial leader with a strong work ethic,If yes, this opportunity will appeal to you.

- Amazon Seller Services India offers services to sellers to grow multi-channel commerce. See www.amazonservices.com & http://services.amazon.in for details of products and services.

- As a Business Development Manager - Service Provider Network (SPN), with Amazon Seller Services India, you will have the exciting opportunity to help shape and deliver on strategy for Amazon's India venture - www.amazon.in.

- This program is focused on the strategic and operational aspects of building a suite of apps & services through third party providers that can help sellers build their e-commerce business on Amazon. You will be expected to build a network of Amazon empanelled service providers who would deliver organic and new business growth to Amazon's marketplace through a suite of enablement services for sellers on the platform. This is first of its kind initiative for Amazon, hence the role is entrepreneurial in nature.

- Operating in a fast-moving and ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives.

- You will be held accountable for delivering a return on the investment Amazon makes in your business.

- You will be expected to define your business strategy, define and justify the operational plan and resources you require, and deliver on that plan. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate.

- Candidates who delight in optimizing scarce resources and can strategically outline effective solutions rapidly should apply.

- The role requires the person to dive really deep in to processes and systems, needing to be completely hands-on and manage and influence at a high level at the same time.

Role and Responsibilities :

- Your success will be measured by services and service providers launched and their adoption growing network of providers, and impact on seller success by using their services.

- The ideal candidate will possess a demonstrated ability to think strategically about business, product, and eCommerce challenges, with the ability to build and convey compelling value propositions.

- Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences

- Identify and drive levers that will scale the Service Provider Network across multiple geographies

- Drive marketing and communication strategy of the program, track and monitor performance of service providers

- Engage with internal and external customers/teams to improve products and business processes

- Execute a rigorous measurement program to track and report on Key Performance Indexes (KPIs) including reach and impact (including but not limited to service provided on-boarded, business growth impact) for your services, do root cause resolution to fix issues found, close the loop with stakeholders

- Influence peers and stakeholders in other functions to achieve the operational and business goals assigned. Responsible for managing stakeholder communication including analytics and business insights across multiple lines of business on operational milestones, process changes, escalations, etc.

- Be point of contact of the leadership and other teams

This position is based in Bangalore, India and will require some travel.

Basic Qualifications :

- Bachelor's degree required, MBA is preferred

- 4+ years of work experience with at least 3 years of experience working in business development or driving new initiatives and projects.

- Exposure to data reporting tools like SQL

- Has managed critical operational processes, with end to end business responsibility.

- Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination.

- Experience in a results-oriented environment with cross functional interactions. Strong analytical, mediation and problem resolution skills.

- Must be metrics-driven. Have a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources.

- Excellent written and oral communication skills. Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of various teams.

- Attention to detail and capability to work on multiple projects in parallel.

Personal attributes and competencies :

- Demonstrated intense customer focus.

- Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.

- Sharp, analytical, and thoughtful. Thoroughly thinks through problems to come up with solutions.

- Proven ability to successfully thrive in an ambiguous environment and changing market conditions.

- Takes initiative. Does not wait to be asked. Plans efficiently while avoiding analysis paralysis.

- Consistent effort, intense commitment, and willingness to go above and beyond when needed.

- Strong team player, acts like an owner, and ultimately focused on delivering results with high standards.

Note : Amazon is an equal opportunity employer. Amazon or its Recruitment Partners do not charge any fee or security deposit from the candidate for offering employment.