AM/Senior Executive - Quality

AM/Senior Executive - Quality

Job purpose :

- Act as a Performance Excellence consultant to PE customers

- Responsible for identifying business problem areas and aligning themselves to the pain areas through GB/BB/Other Projects

- Conduct specific reviews with Green belts / Champions / Sponsors on process improvement projects

- Responsible for closure of projects, computation of financial benefits accruing from the projects

- Conduct interactive workshops for employees on quality tools and generate process improvement ideas

- Conduct Quality trainings like White Belt, BPMS, GB, Lean, etc

- Strengthen and enhance PE's internal processes to make them more efficient and effective

- Knowledge of Six sigma concepts of DMAIC and Lean (and all tools included therein)

- Mentoring & experience in creating, reviewing & closure of projects

- Facilitating sessions and meetings

- Highly assertive, strong orientation to statistical analysis, good team player & willingness to lead teams not reporting into them, should be able to grow into leadership roles after graduation from the BB role

- Presenting data, sharing analysis and getting concurrence from stakeholders on actions (for assigned processes)

- Willingness & quick to learn service line processes and operations

- Drive operational excellence initiatives in areas like delivery, productivity, etc

- Work with process teams to achieve process goals

- Should have taken part in Continuous improvement initiatives (Kaizen) and other Quality related initiatives to spread the quality awareness

- Be able to conceptualize and develop quality related training modules

Skills Required :

Must Have :

- Above average Training skills in conducting Green Belt, Six Sigma and Lean awareness training programs

- Influencing skills & consultative skills

- Excellent communication & interpersonal skills