AM/Manager - Corporate Sales - Auto/Luxury Retail

Objective of the Job:

- Ensure sales targets are met by the Corp Sales Manager & the sales team

- Assist sales team in developing and maintaining a customer database

- Motivate, develop, organize, and lead a team of sales personnel to meet the agreed objectives

- Assist the sales team in prospecting customers

- Meet customers to assist the sales team in closing deals and achieving sales targets

- Ensure all customer complaints are responded to personally / by a team member within 24 hours

- Coordinate with After sales team to ensure maximum retention of customers and high levels of customer satisfaction

- Ensure that the sales department has the equipment, work environment and facilities required to maximize productivity

- Develop, implement and monitor a follow-up system for all customers

- As per yearly Training Calendar, determine training requirements for the sales team and nominate them accordingly

- Develop appropriate promotion strategies for the department in consultation with the Sr. General Manager

- Maintain integrity of the dealer by ensuring that the sales department complies with established procedures and meets all legal and regulatory requirements

- Maintain and develop the profitability strategy of the department

Qualifications: (Those required to do this job effectively)

- Graduate / MBA in Business Administration

Experience, No. of years: Minimum 5 years in Luxury retail industry (automobile industry preferred)

Specific Knowledge: (Skills, Languages etc..)

- People management, Team leader, People Skills, Dynamic, Out-going, Assertive, Communicating skills, Decision-making ability, Administrative abilities

IT Skills: MS Office

Languages: Proficient in English, Hindi and the local language