Assistant Manager,Origination Services

Title : Assistant Manager, Origination's

Location : Mumbai-Techweb

Shift : Night

Business Summary :

- Altisource Origination Services (AOS) provides support services to residential mortgage banking businesses.

- This position reports directly to the Manager/Senior Manager.

Responsibilities/Criteria include :

- Credit and income part of originations

- Complete originations underwriting

- Maintain a working knowledge of all current mortgage industry guidelines, federal and state lending laws and have the ability to interpret credit policy, investor and origination guidelines

- Recruit, train and lead a team of offshore associates and analysts

- Manage the daily operations associated with the originations and fulfilment of residential mortgage loans

- Develop performance metrics for each position within area of responsibility and lead staff toward exceeding stated business objectives

- Develop monitoring and reporting capability to effectively track the performance of each functional area

- Utilize decision and reporting tools to minimize variability, improve quality and maximize profitability of the business

- Review loan file for compliance with client's policies and procedures and handle escalations

- Interact effectively with senior management, other departments and customers

Key Result Areas :

- Create a team capable of delivering excellent customer service and excellent loan quality.

- Meet or exceed team/department productivity standard with 100% accuracy.

- Meet client SLAs and ensure customer satisfaction.

- Motivate, develop and retain a disparate employee base.

Qualifications :

- Minimum 6 years of experience with at least 3 years in managing operations

- Currently in an operations supervisory position handling a significant team size (at least 30+ analysts)

- Deep understanding of US mortgage products and originations guidelines preferred

- Excellent written and verbal communication skills with the business sense to recognize both departmental and company priorities

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