Airtel - Circle DTH Sales Head

Purpose of the Job

- To advise and assist our Territory Sales Managers and other relevant stakeholders in jointly developing and implementing sales and marketing related plans and campaigns.

- To conceptualize, develop and implement collaborative initiatives, regional products/services and or platforms in order to significantly enhance the business performance.

Deliverables (Maximum 5-6 key responsibilities)

- Building channel productivity

- Managing customer relationships to minimize churn across customers in different product segments

- Increasing net additions for DTH Business

- Increasing customer acquisition, tag utilization, and acquisition rental revenue

- Managing workforce to leverage opportunities

- Work closely with Service Team to drive the sales agenda

Major Challenges :

- Maintaining high revenues

- Creating opportunities for sales of all products i.e. Standard Defination, High Definition, etc

- Maintaining a good level of employee engagement

- Ensuring customer satisfaction through proper handling of customer service team, and through training of sales professionals on sensitivity to customer needs

- Managing customer relationship in the face of increasing competition