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Talent Acquisition at Bharti Airtel
Views:3500 Applications:348 Rec. Actions:Recruiter Actions:29
Airtel - AM - Voice Account Manager (1-5 yrs)
Purpose:
- To handle the end-to-end mobility needs of individual-owned accounts for the vertical in the region to ensure achievement of the sales targets, by selling voice solutions.
Deliverable:
- The role reports directly into the TL Voice. The role does not have any direct reports. However, third party channel partners show dotted line reporting into the role.
- The role entails working closely with the corporate sales team as well other regional sales, BSG and delivery team.
- Managing the large number of individual customers and effectively resolving the large number of resulting customer transactions.
- Managing difficult customers competently while ensuring no customer churns.
- Handling each customer transaction from end-to-end and ensuring customer delight, despite drastic increase in number of transactions.
- Ensuring provision of high-quality service through third-party channel partners.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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